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“  I manage my neighbors/friends electric account, Smart Energy told her via telephone their rate was better, obtained her contact thru ppl, (I changed her to NO SHARING), they switched her from a rate .067 Cirro good company, to .1023. She had a contract w/cirro for 2/18 - 2/19 and would have had cancellation charges to boot. Cirro did not charge her and was great to help me solve this injustice, ppl could see that she had been scammed and did nothing about this and made it harder to get back to Cirro without first charging their increased rates for 7 days. ”