The best review categories for SmartEnergy are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.

Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Horrible company
This is a rip off. Run. The cancellation for this company takes 1 to 2 months in which Smart Energy can still charge you for those 2 months. Can you say Rip off. They get you by telling you that at the end of your 6 month trial you'll receive a $100 visa gift card. All lies. They send you a post card of a gift card then ask you to do too much for it. Don't do it. Research for yourself before signing up. Its a battle trying to cancel.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

K Tolliver from Cleveland, OH on December 28th, 2020



Gas Plans & Rates


All Plans
Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
36 Month Fixed Rate
36 month
Fixed Rate
$0.659 / ccf
11.1% under market rate
Compared to the current Vectren rate of $0.7410 / ccf
$0.00 monthly recurring charge
36 Month Fixed Rate
36 month
Fixed Rate
$0.699 / ccf
5.7% under market rate
Compared to the current Vectren rate of $0.7410 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.895 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.749 / ccf
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.749 / ccf
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.649 / ccf
12.4% under market rate
Compared to the current Vectren rate of $0.7410 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.699 / ccf
5.7% under market rate
Compared to the current Vectren rate of $0.7410 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.899 / ccf
$0.00 monthly recurring charge
Variable Rate
1 month
Variable Rate
$0.545 / ccf
26.5% under market rate
Compared to the current Vectren rate of $0.7410 / ccf
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.899 / ccf
$0.00 monthly recurring charge
18 Month Fixed Rate
18 month
Fixed Rate
$0.679 / ccf
8.4% under market rate
Compared to the current Vectren rate of $0.7410 / ccf
$0.00 monthly recurring charge