Billing Reviews


Billing Problems and Complaints (552 reviews)



Customer Service vs Customers Serve Us

(2.8 / 5)

“  Requesting that all my billing and communications be on line through e-mail, Spark alerted me to the expiration of my term fixed contract through snail mail and it went unnoticed until months later of them overcharging me by $50 per month. ”

— G Wilhelm
November 11th, 2013

We apologize for any inconvenience you may have experienced with the renewal notification. We are always happy to review our customers concerns and rectify them to the best of our ability. Please feel free to email me at mlopez@sparkenergy.com with your account details for further review.

Spark Energy Responds November 20th, 2013
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