Charge/Fee Reviews

“  I was actually trying to reach Reliant energy when I was searching for an energy company to use when I moved into my apartment but somehow the number I called routed me to Just Energy. The gentleman I talked was very polite and positive as we discussed how Just Energy was actually better on price because they do not use a pass through charge like everyone else does and that there was no contract cancellation fees like everyone etc.. etc...So I complied with signing up with Just Energy, moved into my apartment and have never had a problem with my energy, until my bill came. I have a 644 sqft apartment that I am at barley 4 hours a day minus 8 hours of sleep (but everything is as it is as if I'm gone when I am asleep). Long story short, the only thing running during the day is my AC set at 80 and my refrigerator. Now here comes the downfall, with just my fridge and ac running, and 3 hours of tv a day apparently I'm using 758kwh at .095 cents, no way, so I check my bill, well on my bill I have a PASS THROUGH charge which I was told they do not do, first lie, secondly I'm thinking to my self theres no way and I'm just gonna change companies since there is no cancellation fee, wrong, second lie, $75 dollars to cancel.In conclusion, I think Just Energy may be a large company but there core basis of business is designed like a car dealership where as it uses flashy shiny phrases to lure you in and then lie and steal your money like a bunch of crooks. Would not recommend. ”