Charge/Fee Reviews

“  When we ordered Symmetry, we werent aware we still had to pay Columbia Gas such high fees. For what little gas we use, our bills seem very high. ”

“  A double payment was made on 8/25. I called that morning explained I needed one cancelled it was an accident I have rent due. Associate said I can't it has to go one bill that is not due yet. Talked to supervisor she says she fixed it. No money call back associate says it went to bill and there are no notes from supervisor. Talked to another supervisor ok I fixed it. Look on my account says future bill was paid. No notes from that supervisor either. Needless to say now refund did not even go in effect till the 1st of September and they are still saying 10 days. I Want my Money and I want you to pay my late fees. Immediately. ”

“  This company is great at scamming but thats about all they are good at. Im a college student looking to save a quick buck and was essentially prayed on for that. The door to door person came to my apartments back door which was not appreciated because its directly connected to a bedroom. They were persistent with their deal and were very convincing when explaining the money I would save. This was far from the truth. As spring is coming around we turned our heat off and the bill continued to be the same. I go to look at my electric bill thru my main supplier and it was only $40!!! Yet I was paying and extra $100 due to the fees and being a member with IDT. I was shocked, these fees I thought were just our electric bill because I was not told about them, I have been paying on the for months and the money I could have save is unbelievable. I did not speak to a rep when cancelling my services but rather thru the live chat, overall was an ok experience but they did try to push new promotions on to me which I obviously did not take. So take this advice from a chump that fell for it and DO NOT use this companys services!! ”

“  They advertise the product as if it's better but it's the most expensive... I went from paying $130 max to paying a $450 gas bill. My eletric bill went from $75 to $200. The usage remained the same but the charges by Tomorrow Energy were more than excessive. BIG SCAM ”

“  I have been with Frontier for 4 years, each July, when I am due to renew, they "fail" to receive my renewal and upcharge me. This month it equals over $200 over, not to mention they are charging late fees and disconnection fees when bills are paid on time. This is a pattern with Frontier, I would avoid them. ”