Recent Bad Reviews


Recent Complaints and Negative Reviews (69 reviews)



Terrible service

(1 / 5)

  My power got shut off because I didn't receive any bills then I called them to see what was going on. And hand up, paying everything, late fees and reinstatement fees and everything else, which ended up being over four hundred dollars.And then they entered the wrong email to send me out a receipt. Now they say they can't change the. Email or send one out in the mail Customer service was terrible no help

Brothers construction
June 13th, 2025

Ohio Edison Logo

Ohio Edison


Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Dont fall for the 20% scam

(1 / 5)

  What they fail to tell you is when they say they will never go more than 20% higher. They do not mean higher than others. They mean every month they can charge you 20% higher rate than the rate they gave you the month before So in 3 months you are paying so much more. I never looked at it much and that is what they prey on. Now I am paying 100% increase for my supply!!!

Lisa
June 12th, 2025

SmartEnergy Logo

SmartEnergy


Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions