Wonderful
| I couldn't be happier. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Jamie
from
Jacksonville
on
October 17th, 2012
You made our day! Were always happy to hear about positive experiences from our customers
— Constellation
Billed almost double
| Since change, my billed almost double in price. There was no saving, just increase. Looking for another company. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Cherie C Naylor
from
Cleveland, OH
on
January 4th, 2021
Best price overall
| The price for the electricity most months was less than all of the service charges and destination charges from the illuminating company. That saved us a lot of money in every season | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Muddogs33
from
Cleveland, OH
on
September 30th, 2020
Savings
| Great experience no problems | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Brian
from
West Chester, OH
on
September 29th, 2020
Great Customer Service
| Constellation provides competitive pricing and excellent customer service. I am staying with them because of that. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Lolo
from
Cleveland, OH
on
August 10th, 2020
Still getting electricity
| Just effective this month | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Whiz
from
Canfield, OH
on
July 21st, 2020
Happy so far.
| Sign up was easy. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Happy So Far.
from
North Royalton, OH
on
June 23rd, 2020
Saving me money
| Was paying too much with other company. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Fishrman
from
Ansonia, OH
on
June 11th, 2020
Never got to use them. Bandits
| Tomorrow Energy is still on my Duke bill and they are changing the rate every month: Low was 0.059 and high was 0.140.Trying to find out why. Who regulates this PCU and how do I get rid of these thieves. We are retired and on a fixed budget and this hurts. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Bandits
from
Hamilton, OH
on
January 18th, 2020
Best price for my budget
| I always look at the Apples to Apples report for an idea as to which company offers the best price for the money. This company is the best for Akron Ohio, so it was easy to select. It was also easy to fill out an application on line, so I am relieved that I made a good choice with Constellation. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kathy McIntyre
from
Akron, OH
on
October 29th, 2019
Wanted to go back to our orginal provider
| We did not realize our city we live in went into a contract with this company and how we found out was getting our first bill which was way higher then we had been paying before. I have made more phone calls then i care to say and even have an email from rosa a supervisor telling me i had been removed from the program and back too my orginal electric company. Got another bill with even more charges from them and literally called customer service again to have an agent laugh i dont think its funny in any way. This issue was suppose to have been resolved already but of course its not. Horrible customer service... Im following the steps and my next step is the bbb on this company. You better stick with aep guys this company here is a joke! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
William Brewer
from
Reynoldsburg, OH
on
September 3rd, 2019
Reviews Overview
The best review categories for Constellation are their customer service, rated at 3.7 out of 5, and their plans and pricing, rated at 3.5 of 5.
The best review categories for Constellation are their customer service, rated at 3.7 out of 5, and their plans and pricing, rated at 3.5 of 5.
3.4 / 5
Overall
3.5 / 5
Price, Plans and Promotions
3.4 / 5
Order Experience
3.7 / 5
Customer Service
3.3 / 5
Billing and Account Management
3.3 / 5
Likely to Recommend
