The best review categories for Energy Harbor are their plans and pricing, with an average of 4.3 stars, and their customer service, with an average of 4.3 stars.
Review from Eric
Excellence!
As a worker and instructor of skilled trades HVAC/R, this find has changed me. I encourage everyone Im in contact with to use this easy site! Saved us significantly per KWh |
Plans & Pricing | |
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Likely to recommend |
—
Eric
from
Walbridge, OH
on
April 14th, 2022

— Energy Harbor
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Likely to recommend |
Good price
This company seemed to have one of the best prices on Apples to Apples Ohio. I went with the 24-month deal. Thank you very much. |
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Likely to recommend |
—
Thomas Lappert
from
Akron, OH
on
April 19th, 2023

— Energy Harbor
Easy Peasy
Made so the elderly person without much computer experience could do it. |
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Likely to recommend |
—
Constance Reihl
from
Deerfield, OH
on
April 19th, 2023

— Energy Harbor
Better rates for longer
AEP went up in price. Found Energy Harbor much better. No hassle change, friendly customer service, so far so good!! |
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Likely to recommend |
—
Diana E.
from
Columbus, OH
on
April 16th, 2023

— Energy Harbor
Saving for a rainy day
Very easy and quick. They explained in more detail. I had already looked and decided my option before calling . |
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Likely to recommend |
—
Rita
from
Zanesville, OH
on
April 14th, 2023

— Energy Harbor
Change of energy supplier from Ohio Edison
Easy comversion. |
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Likely to recommend |
—
New Customer
from
Ravenna, OH
on
April 14th, 2023

— Energy Harbor
Better rates and contracts
I am this company about a year. Very easy to apply and get better rates. |
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Likely to recommend |
—
Yelena
from
Columbus, OH
on
April 14th, 2023

— Energy Harbor
Energy Harbor did what they promised quickly and easily
Their service was fast, courteous and accurate. Very professional. |
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Likely to recommend |
—
Tom
from
Athens, OH
on
April 11th, 2023

— Energy Harbor
Questions about rate increase
Your representative was very helpful. Gave easy to understand instructions on how to enroll online. |
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Likely to recommend |
—
Donna
from
North Jackson, OH
on
April 11th, 2023

— Energy Harbor
Enrollment
Lady that enrolled me was very friendly and knowledgeable! |
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Likely to recommend |
—
Kenneth Sanders
from
Xenia, OH
on
April 11th, 2023

— Energy Harbor
New customer for electric supplier.
The enrollment was simple and fast accepted approvement. |
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Likely to recommend |
—
Janet Mostyn
from
Akron, OH
on
April 11th, 2023

— Energy Harbor
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Likely to recommend |
Enrollment Experience
The only experience I have had so far is enrollment.
I am a new customer so I don't know about the experiences yet. Evaluation and enrollment was simple and easy. |
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Likely to recommend |
—
Paul P.
from
North Ridgeville, OH
on
April 19th, 2023

— Energy Harbor
Mr.
Your service person was very helpful , but I got transferred to many times.(3) |
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Likely to recommend |
—
Scott
from
Troy, OH
on
April 17th, 2023

— Energy Harbor
Great Energy Choice
Easy to enroll. Service is fantastic |
Plans & Pricing | |
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Likely to recommend |
—
Rick H
from
Troy, OH
on
April 14th, 2023

— Energy Harbor
Great
Enrolled online..easy |
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Likely to recommend |
—
Ras
from
Cleveland, OH
on
April 13th, 2023

— Energy Harbor
Electric rates
The girl was very helpful |
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Likely to recommend |
—
Mick
from
Toronto, OH
on
April 11th, 2023

— Energy Harbor
Enrollment
Very helpful, self explanatory, and great customer service experience |
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Likely to recommend |
—
Cheryl
from
Wooster, OH
on
April 5th, 2023

— Energy Harbor
Best price for 48 months
Enrollment was very easy and I really liked the price and term length |
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Likely to recommend |
—
Dave G.
from
Hopedale, OH
on
April 1st, 2023

— Energy Harbor
Great Pricing / Plans
Was on NOPEC plan but they canceled contracts. PUCO Apples to Apples site provided easy comparisons and Energy Harbor had the best price / plan lengths. |
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Likely to recommend |
—
DAO
from
Willoughby, OH
on
March 31st, 2023

— Energy Harbor
Customer Assistance
Trish was fantastic!!! |
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Likely to recommend |
—
Rick Cicero
from
Mentor, OH
on
March 31st, 2023

— Energy Harbor
Change supplier
Although I was on hold trying to start the process, when John got on the line I had a good experience.
Now I will wait for my bill to see just how good the harbor energy experience will be! |
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Likely to recommend |
—
Barbara Talan
from
Conneaut, OH
on
March 28th, 2023

— Energy Harbor
Most Recent 3 Star Reviews
7 Customer Reviews Written Overall
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Likely to recommend |
Sign up
Easy |
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Likely to recommend |
—
Wendy
from
New Philadelphia, OH
on
April 14th, 2023

— Energy Harbor
Representative seemed distracted
The representative seemed preoccupied with other things during my call. I decided to use EH for my gas as well as renewing by electricity. The cost was a little higher on the Apples to Apples comparison but decided to combine since it was for 48 months instead of 9-12 months for others. The representative seemed prepared for renewing the electricity but seemed taken back when I mentioned I wanted to switch the gas. Not a bad experience just different from how representatives from other providers. |
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Likely to recommend |
—
Joel Presson
from
Lakewood, OH
on
April 9th, 2023

— Energy Harbor
Electric provider decision.
This company offers a variety of pricing and monthly options that are over the place, to say our decision was easy would be a lie! |
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Likely to recommend |
—
Electrical Choice
from
Strongsville, OH
on
April 4th, 2023

— Energy Harbor
Keep at it
It all worked out after some issues. Took 2 trys and 5 calls to energy harbor. |
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Likely to recommend |
—
Keep Trying
from
Ravenna, OH
on
April 4th, 2023

— Energy Harbor
American customer
Wish I could sign online, hard to understand the lady from El Salvador who signed me in. Can we get Americans in the USA to do this task. ?? |
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Likely to recommend |
—
Howard
from
Ashtabula, OH
on
March 28th, 2023
All is good
Its all so confusing to me |
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Likely to recommend |
—
Bonnie
from
De Graff, OH
on
March 1st, 2023

— Energy Harbor
Much better than my previous carrier
It's much too early in our relationship to draw any serious conclusions, but you have done a much better job than my previous carrier who is now in a class action suite for knowingly over charging. |
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Likely to recommend |
—
Robert
from
Canal Fulton, OH
on
October 15th, 2022

— Energy Harbor
Most Recent 2 Star Reviews
8 Customer Reviews Written Overall
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Likely to recommend |
Too new
Have no opinion other than the process to sign up is easy not had any other contact w/ company yet. |
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Likely to recommend |
—
Pa
from
Findlay, OH
on
April 11th, 2023
Sign up not easy
Nowhere does it say your current provider under AEP was connected to your zip code. Thus, could not get order to go through. Energy Harbor had no answer except do it on phone. I had to finally figure it out on my own as I didn't want to do it on the phone. Eventually after I sent screen shots they got it. Was very frustrating. Website should let you know your SDI is connected to your zip. |
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Likely to recommend |
—
LC
from
Westerville, OH
on
April 4th, 2023

We would love to learn more about this.
— Energy Harbor
Need Budget billing
It would be very beneficial to offer budget billing to your customers. Considering going back to aes because of this. |
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Likely to recommend |
—
Jake
from
Miamisburg, OH
on
March 14th, 2023

— Energy Harbor
Initial Review -
We searched out Energy Harbor for electric service in early July, 2021 in order to receive the competitive pricing. All information was submitted and to be effective for the July 19th meter read. However, there was a billing error and we now are enrolled as of the August 19th meter read. Now we have missed out on a month of Energy Harbor's lower rate. Added cost for this billing error ~~ $50.00.- amount to be saved with E.H. rates. |
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Likely to recommend |
—
Ed Boeing
from
Northfield, OH
on
August 26th, 2021

— Energy Harbor
Tried to switch, but couldn't ...
My 'Service Delivery ID' could not be found by Energy Harbor, and without that, they couldn't help me. I eventually went with my second choice (who had no problems with the same Service Delivery ID). |
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Likely to recommend |
—
John Hamilton
from
Columbus, OH
on
June 14th, 2021

— Energy Harbor
Not enough time to accurately rate
See above |
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Likely to recommend |
—
Snowman
from
Holland, OH
on
May 2nd, 2021
Customer Service Representative Lacking
Well, if you can get past the customer service representative, you may do alright with Energy Harbor. I had to repeat my natural gas company's service account number for a total of 4 times. Energy Harbor's customer representative could not get it straight and then became defensive as I was pressed for time! I slowed down, phonetically spelled each letter, clearly enunciated each numeral and guess what? Wrong when repeated back by the representative. If it wasn't for the agreeable service plan, I would have cancelled the order after this nerve wracking ordeal. |
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Likely to recommend |
—
Customer
from
Rittman, OH
on
May 2nd, 2021

— Energy Harbor
Self
Not bad |
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Likely to recommend |
—
John
from
Barberton, OH
on
August 21st, 2020

— Energy Harbor
Most Recent 1 Star Reviews
7 Customer Reviews Written Overall
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Likely to recommend |
Electric service
As of April 1st I am still receiving the higher rates from AES, so I cant comment on your service yet!! |
Plans & Pricing | |
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Likely to recommend |
—
Sandra McKee
from
Martinsville, OH
on
April 3rd, 2023

But we are confident that you'll be happy with us!
— Energy Harbor
Not happy
Serviced never switched from IGS to Harbor |
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Likely to recommend |
—
Milton
from
Youngstown, OH
on
September 4th, 2022

— Energy Harbor
Energy Harbor Review
Good experience. Looking for new provider and received an excellent rate. Very helpful representative. |
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Likely to recommend |
—
Sandy
from
Dayton, OH
on
June 6th, 2022

— Energy Harbor
Energy Harbor goes into default
I just switched to Energy Harbor. The rate was great. Now one month later, I receive a letter from AEP Ohio stating Energy Harbor is in default . Now Im dissatisfied with the whole film flam process in selecting The Energy Supplier. For now Ill stick with AEP at 0.51/kWh . |
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Likely to recommend |
—
Jerry McClain
from
Logan, OH
on
November 15th, 2021

— Energy Harbor
Steve Penix
I was told I would receive a $100 debit card for switching and that has not been completed. |
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Likely to recommend |
—
Steve Penix
from
Dayton, OH
on
May 17th, 2021

— Energy Harbor
Criminals
I received a letter in the mail saying that I had submitted an application to Duke energy for their electric choice program. The amazing thing is I never did such a thing. Energy harbor gave me less than a week to keep this from happening. This is a horrible way to do business and seems a lot like identity fraud. You guys suck . |
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Likely to recommend |
—
NotGettingSwindledByYou
from
Cincinnati, OH
on
December 9th, 2020

— Energy Harbor
Awful company.
When my first energy contact was bought out by this company they did not tell me they impose a $50 fee for canceling. My original contact shows a $0 cancel fee. The customer service department is horrible and was unwilling to listen to me. Never choose this company the are thieves and liars. |
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Likely to recommend |
—
Dylan N
from
Troy, OH
on
October 20th, 2020

— Energy Harbor
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Ohio Electricity Stats
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Ohio Electricity Choice
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Your First Energy Ohio Bill - How to read
How to read your Duke Energy Ohio Bill
Understanding Your Dayton Power and Light Bill
Understanding Your AEP Ohio Bill
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