The best review categories for Great American Power are their plans and pricing, rated at 5.0 out of 5, and the order experience, rated at 5.0 of 5.

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12 Month Fixed Rate


$0.410
per therm
12
month term
more info

12 Month Fixed Rate


Plan Info
Term Length :  12 months
Plan Type :  Fixed Rate
Early Termination Fee :  $0
Monthly Recurring Charge :  $0.00

Documents
Terms and Conditions
Rate Plan Summary

Pricing
Rate :  $0.410




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of CenterPoint Energy Services

Our analysis of Great American Power


24 Month Fixed Rate


$0.365
per therm
24
month term
more info

24 Month Fixed Rate


Plan Info
Term Length :  24 months
Plan Type :  Fixed Rate
Early Termination Fee :  $0
Monthly Recurring Charge :  $0.00

Documents
Terms and Conditions
Rate Plan Summary

Pricing
Rate :  $0.365




Ohio Energy Ratings

score for Great American Power:


( 3.4 / 5 )
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  — Peter
Did not honor contract terms
 I had a fixed price electricity supplier agreement in place with Great American Power. The contract term was 10 months, starting Feb 8. As required t... 

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Did not honor contract terms

 I had a fixed price electricity supplier agreement in place with Great American Power. The contract term was 10 months, starting Feb 8.

As required they sent reminder letter that were dated 60, respectively 30 days prior to my contract end date (the postmarks were about 2 weeks after the dates in the letter). My electric company switched me to my new supplier on Dec 10, two days after the contract end date, and I expected to have to pay Great American's (exorbitant) variable rate for those two days. However, Great American Power is maintaining that my contract end date was Nov 21, even though they agree it started on Feb 2 and had a 10-month term, and are have charged their variable rate from that date forward, wiping out a significant portion of the savings I enjoyed.

Their complaints department essentially stonewalled me, saying that each month of the year has a different number of days and their info shows a Nov 21 end date. 

Plans, Rates, and Promotions :

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Updated: 01-19-2019
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