Reviews Overview
The best review categories for Mercury Energy are their plans and pricing, rated at 3.7 out of 5, and the order experience, rated at 3.7 of 5.
The best review categories for Mercury Energy are their plans and pricing, rated at 3.7 out of 5, and the order experience, rated at 3.7 of 5.
Recent Good Review from Helen I Walker
Gas
| Great rate | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Helen I Walker
from
Youngstown, OH
on
March 5th, 2021
Most Recent 5 Star Reviews
3 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Gas
| Great rate | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Helen I Walker
from
Youngstown, OH
on
March 5th, 2021
Doherty
| Good rates | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Survey
from
Ravenna, OH
on
February 5th, 2021
Review
| Easy | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Sharon K Bobrowicz
from
Kent, OH
on
January 21st, 2021
Most Recent 4 Star Reviews
1 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Mercury did what they said pricing.
| I chose mercury because of prices.i chose too long of a contract so as prices on gas dropped i opted out. we had no real contact in the year i was with them. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Thomas Tupts
from
Geneva, OH
on
June 28th, 2020
Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
Misleading rates
| Feel I was misled on my mcf rate was a 1% higher than was suppose to be. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Diane Link
from
on
March 28th, 2021
Switch from Dominion to Mercury
| Unfortunately for me Columbia Gas has failed make the change I received my new statement Saturday 7/18/2020 and they still are showing Dominion as my supplier | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
7/19/2020
from
Canfield, OH
on
July 19th, 2020
Recommended Natural Gas Plans
3 Year Price Protection
36 Month Fixed Rate
Safe Harbor 36
$3.490 / mcf
Rate:
$3.490 per mcf
Rate Type:
Fixed Rate
Term Length:
36 months
Early Termination Fee:
$0.00
Monthly Recurring Charge:
$0.00
Important Documents:
Info
1 Year Fixed Rate
12 Month Fixed Rate
Select Plus 12 Month
$3.190 / mcf
Rate:
$3.190 per mcf
Rate Type:
Fixed Rate
Term Length:
12 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info
2 Year Fixed Rate
24 Month Fixed Rate
24 Month Fixed Rate
$3.350 / mcf
Rate:
$3.350 per mcf
Rate Type:
Fixed Rate
Term Length:
24 months
Early Termination Fee:
$0.0
Monthly Recurring Charge:
$0.00
Important Documents:
Info
Popular Short Plan
6 Month Fixed Rate
Select Plus 6 Month
$2.760 / mcf
10.2%
under market
Compared to the current Dominion East rate of $3.0750 / mcf
Rate:
$2.760 per mcf
Rate Type:
Fixed Rate
Term Length:
6 months
Early Termination Fee:
$100
Monthly Recurring Charge:
$0.00
Important Documents:
Info
