Reviews Overview
The best review categories for Mercury Energy are their plans and pricing, rated at 3.7 out of 5, and the order experience, rated at 3.7 of 5.
5 Stars
50%
 
4 Stars
17%
 
3 Stars
0%
 
2 Stars
0%
 
1 Stars
33%
 

Recent Good Review from Helen I Walker

Gas
Great rate
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Helen I Walker from Youngstown, OH on March 5th, 2021


Most Recent 5 Star Reviews

3 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Gas
Great rate
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Helen I Walker from Youngstown, OH on March 5th, 2021
Doherty
Good rates
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Survey from Ravenna, OH on February 5th, 2021
Review
Easy
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Sharon K Bobrowicz from Kent, OH on January 21st, 2021



Most Recent 4 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Mercury did what they said pricing.
I chose mercury because of prices.i chose too long of a contract so as prices on gas dropped i opted out. we had no real contact in the year i was with them.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Thomas Tupts from Geneva, OH on June 28th, 2020



Most Recent 1 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Misleading rates
Feel I was misled on my mcf rate was a 1% higher than was suppose to be.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Diane Link from on March 28th, 2021
Switch from Dominion to Mercury
Unfortunately for me Columbia Gas has failed make the change I received my new statement Saturday 7/18/2020 and they still are showing Dominion as my supplier
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

7/19/2020 from Canfield, OH on July 19th, 2020



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