Reviews Overview
The best review categories for Mercury Energy are their plans and pricing, rated at 4.0 out of 5, and the order experience, rated at 4.0 of 5.
5 Stars
67%
 
4 Stars
33%
 
3 Stars
0%
 
2 Stars
0%
 
1 Stars
33%
 


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Review from survey

Doherty
Good rates
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Survey from Ravenna, OH on February 5th, 2021


Recent Good Review from survey

Doherty
Good rates
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Survey from Ravenna, OH on February 5th, 2021


Most Recent 5 Star Reviews

2 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Doherty
Good rates
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Survey from Ravenna, OH on February 5th, 2021
Review
Easy
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Sharon K Bobrowicz from Kent, OH on January 21st, 2021



Most Recent 4 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Mercury did what they said pricing.
I chose mercury because of prices.i chose too long of a contract so as prices on gas dropped i opted out. we had no real contact in the year i was with them.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Thomas Tupts from Geneva, OH on June 28th, 2020



Most Recent 1 Star Reviews

1 Customer Reviews Written Overall

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Switch from Dominion to Mercury
Unfortunately for me Columbia Gas has failed make the change I received my new statement Saturday 7/18/2020 and they still are showing Dominion as my supplier
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

7/19/2020 from Canfield, OH on July 19th, 2020



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