Read Ohio Gas & Electric Customer Reviews and Compare Ohio Gas & Electric Rates
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Updated as of December 01, 2025
The best review categories for Ohio Gas & Electric are the order experience, with an average of 3.0 stars, and their billing & account management system, with an average of 3.0 stars.
Recent Good Review from JB Dorn
Less than honest
| Signed up for a 12 month plan and they decided not to honor 12 month rate. Received notice in mail that they were switching us to a variable rate plan. Not even going to call. Have no time for companies without integrity! | |||
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| Likely to recommend |
—
JB Dorn
from
Northfield, OH
on
March 22nd, 2024
Most Recent 3 Star Reviews
1 Customer Reviews Written Overall
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Less than honest
| Signed up for a 12 month plan and they decided not to honor 12 month rate. Received notice in mail that they were switching us to a variable rate plan. Not even going to call. Have no time for companies without integrity! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
JB Dorn
from
Northfield, OH
on
March 22nd, 2024
Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
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Look good on paper, nothing to back it up
| Easy order using the online click through in Apples to Apples (nat gas table). All went well, two days later I get an acceptance letter. Next day after that I get an oops letter saying that they can't accept me because I have account arrears. Turns out they can't read. I had a credit on my account. They then tried to sign me up over the phone...followed up by sending me to an authorization AI program that wasn't fully baked and after three attempt I gave up on this outfit and moved on to another supplier. I still get phone calls from people who have something other than English as their first language and even my AI translator in voice mail can't translate. Half baked company without anything other than a low price to get your attention and then everything in the relationship gets broken. Pay a couple of pennies per therm more and have peace of mind. | |||
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—
Daryl
from
Brunswick, OH
on
May 6th, 2025
No respond
| I signed for the 12 for 12 plan. I sent in the paper for the 12% refund on my largest electric bill. To date I have received nothing. I have called at least 5 times and sent an e-mail with no respond. I would not recommend this company to any one. | |||
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| Likely to recommend |
—
Terry Diener
from
Vermilion, OH
on
December 21st, 2019