The best review categories for Rushmore Energy are their plans and pricing, with an average of 3.0 stars, and the order experience, with an average of 3.0 stars.
Recent Good Review from Roxy J
Great for price protection
They made it easy to sign up. And the rate was truly fixed, so I didn't have to worry about rates going up with bad weather, the war, and everything. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Roxy J
from
Hamilton, OH
on
October 14th, 2022
Most Recent 5 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
Great for price protection
They made it easy to sign up. And the rate was truly fixed, so I didn't have to worry about rates going up with bad weather, the war, and everything. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Roxy J
from
Hamilton, OH
on
October 14th, 2022
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
CS Reps disconnect calls
Had 3 CS Reps disconnect calls because I asked for a Supervisor. Barely spoke English, refused to transfer call for ligitimate concerns. Refused Supervisor. Refused to put me on Do Not CaLL List until the 4th rep finally pretended to be a supervisor. I would never do business with a company with such ignorant and rude customer service. Shame on this company for having such a rude and ill-trained foreign Customer Service department. |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Lisa
from
Mason, OH
on
October 3rd, 2022
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