Read Symmetry Energy Solutions Customer Reviews and Compare Symmetry Energy Solutions Rates
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Updated as of June 3, 2026
The best review categories for Symmetry Energy Solutions are the order experience, with an average of 4.2 stars, and their plans and pricing, with an average of 4.1 stars.
OH Energy Ratings's Bronze Tier providers are solid retail natural gas providers that have a lot to offer customers. These companies represent good options for discerning shoppers and have lots to offer customers. There are plenty of good companies offering good plans that can fit what consumers are looking for in their company.
Review from Theresa
CenterPoint review
| I tried to sign up with CenterPoint and was never able to complete the switch. I am still with my previous Gas supplier. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Theresa
from
Toledo, OH
on
August 3rd, 2020
Dear Customer,We are a company devoted to customer satisfaction, please send an email with your contact information to CustomerChoice@centerpointenergy.com. A representative from our Customer Service Team will contact you within 24 to 48 business hours to assist you.
Sincerely,
Customer Service Team
— Symmetry Energy Solutions
| Plans & Pricing | |
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| Account Management | |
| Likely to recommend |
New Company
| Excellent | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Ace
from
Barberton, OH
on
December 8th, 2025
Jays power service
| Was just hit with large bill and shopped for lower rate plus viewed energy usage in different light, will continue to monitor for reasonable rates | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Jay
from
Youngstown, OH
on
September 13th, 2025
Gas switch
| The changeover was very easy | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Gas Switch
from
Warren, OH
on
June 11th, 2025
Review
| Good so far | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Linda Borowy
from
Cleveland, OH
on
June 9th, 2025
Easy to switch
| Signed up online & called Symmetry to confirm also. Person I talked to was very professional & had the answers to my questions. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Easy To Switch
from
Painesville, OH
on
June 8th, 2025
Reviewing Energy Options
| Easy transaction, | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kathleen Harris-Battle
from
Macedonia, OH
on
January 1st, 2025
Very Easy
| It was very easy to use and to make changes. We got a good price and the change was seamless. | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Rick
from
Columbiana, OH
on
December 16th, 2024
THE PERFECT REVIEW
|
I have had only good experiences to this point. I signed up with Symmetry appx.
2 and 1/2 months ago. Lets keep it going. |
|||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
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| Likely to recommend |
—
Levon Johnson
from
on
December 9th, 2024
3816 Haas Rd, Cuyahoga Falls, OH 44223
| Customer service is friendly and helpful with questions. No waiting on line. Price for gas a mcf is great. | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kimberly Osburn
from
Cuyahoga Falls, OH
on
March 19th, 2024
Service
| Sorry I looked at the wrong utility billing. Your price is competitive and I like the fixed amount and the term of contract. Please disregard the other survey. Thank yoi | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
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| Likely to recommend |
—
Eric Waldron
from
Columbus, OH
on
March 18th, 2024
I Switched
| Easy and fast for a little less price over others. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
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| Likely to recommend |
—
David
from
Ashtabula, OH
on
March 16th, 2024
Changing to Symmetry
| As I was looking for an alternate gas energy supplier I found Symmetry. The price and terms were very attractive. I immediately made the change. All went through without any problems and I am now enjoying a lower rate, Thank you. | |||
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| Order Experience | |
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| Likely to recommend |
—
Shirley
from
Macedonia, OH
on
March 7th, 2024
Electric
| No problems great prices | |||
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| Order Experience | |
| Customer Service | |
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| Likely to recommend |
—
Ronnie
from
Wickliffe, OH
on
February 14th, 2024
Good stuff
| They provide energy at a bargain price | |||
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| Order Experience | |
| Customer Service | |
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| Likely to recommend |
—
Duder
from
Geneva, OH
on
February 10th, 2024
Very easyt to work with.
| Changeover went well and very satisfied with Symmetry. | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
John Dyer
from
Youngstown, OH
on
February 9th, 2024
Extremely happy!
| So glad I switched! | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Geno
from
Amherst, OH
on
February 9th, 2024
Service
| Service is very good | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Aaron J
from
Massillon, OH
on
February 3rd, 2024
42 Paris Ave, Akron OH 44301
| Customer service was friendly, answered my questions, was very knowledgeable. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Kim Osburn
from
Cuyahoga Falls, OH
on
February 3rd, 2024
Most Recent 4 Star Reviews
5 Customer Reviews Written Overall
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| Likely to recommend |
Survey
| Everything seemed to go well with no issues as of yet | |||
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| Likely to recommend |
—
Jim Park
from
Ashland, OH
on
March 20th, 2024
???
| It was easy to sign up. The monthly cost is less than it would have been with the previous supplier. This is very helpful considering a fixed income in today's much inflated cost invironment. | |||
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| Likely to recommend |
—
???
from
Akron, OH
on
March 12th, 2024
I do not have Symmetry Solutions
| Tried to enroll, but they do not serve my residence | |||
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| Likely to recommend |
—
Dick
from
Dayton, OH
on
February 28th, 2024
Second response to 10th request
| Initial experience was very good but is now on the decline. | |||
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| Order Experience | |
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| Account Management | |
| Likely to recommend |
—
John Dyer
from
Youngstown, OH
on
February 11th, 2024
Charges
| My electric service has not changed other than all the surcharges. I did not expect all the delivery charges. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Lois Rice
from
Columbus, OH
on
February 3rd, 2024
Most Recent 3 Star Reviews
1 Customer Reviews Written Overall
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| Likely to recommend |
Not Sure
| Although I switched for cost savings, I still have no idea if I have saved money! I guess I would have to go to my old billing and new billing and do math... if you could record my last provider costs and then say you have saved $x.xx by switching to Symmetry... That would excite me | |||
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| Likely to recommend |
—
Too Much Work To Know
from
Newark, OH
on
March 17th, 2024
Most Recent 2 Star Reviews
1 Customer Reviews Written Overall
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| Likely to recommend |
Rewards, a criminal misrepresentation
|
The rewards program is a JOKE.
there is no cash value. I was told when I signed up that you can get 25.00 per month placed in your rewards account and redeem them in up to 500,000 ways. I monitored my rewards account each month and they gave 25.00 cash value till I had $375. saved up. I got on the site to redeem it for gift cards and find out that I get a measly 3-8 dollar discount on each $100. As I finished my online order it directed me to a payment screen asking for credit card information. For my 375. Reward value I had to PAY 360. They were vigorously deceptive when I signed up for a plan that assured me 25.00 monthly. |
|||
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| Likely to recommend |
—
Jack P
from
Canton, OH
on
January 5th, 2024
Most Recent 1 Star Reviews
5 Customer Reviews Written Overall
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| Likely to recommend |
Horrible experience
| The rep that I spoke with was eating something and sounded very annoyed that I interrupted his breakfast!!!!! HORRIBLE EXPERIENCE!!!!! | |||
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| Likely to recommend |
—
CMR
from
Xenia, OH
on
October 6th, 2024
We do not have an account
| We are with a different a supplier. Thank you for asking. We will check you prices again. | |||
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| Likely to recommend |
—
Eric Waldron
from
Columbus, OH
on
March 18th, 2024
We still shave no service from your company!!
| I started in 11/23 to change over to Symmetry Energy Solutions. I just received my February bill and we still havent changed over to your company. When I called they told me two numbers were switched around. They assured me it was corrected and I have the change. Your company needs to get organized and do things correctly!!! This experience has been absolutely horrible!!! Okay | |||
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| Likely to recommend |
—
Elvin Norman
from
Struthers, OH
on
March 14th, 2024
NOT STARTED YET
| EVEN THOUGH I WAS APPROVEDOVER TWO MONTHS AGO TO CHANGE TO YOUR SERVICE, IT HAS YET TO HAPPEN. DUKE ENERGY TELLS ME ITS BECAUSE OF BILLING CYCLE. SEND SURVEY AGAIN ONCE SERVICE HAS STARTED. | |||
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| Likely to recommend |
—
RICKY A REYNOLDS
from
Monroe, OH
on
February 16th, 2024
Prisoner
| If you want to be held prisoner for years while trying to get out of the contract you have and enjoy paying up to 800$ more than your actual usage then this is the company for you | |||
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| Order Experience | |
| Customer Service | |
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| Likely to recommend |
—
Russ
from
80654
on
November 17th, 2023
