Price
I am happy that I am still able to get a decent rate. I was looking for a company that had a 3 year contract.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Wendy Turner from Ashtabula, OH on August 10th, 2019
Great Value
I have been very happy since changing to Constellation. I was with another company for years but they had a better rate for a longer time.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Terri from Conneaut, OH on May 16th, 2019
Switched to Constellation
Been with Constellation over a month. Service and billing just starting. Pleased with speed of transfer from previous supplier.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Greg Landrum from Piqua, OH on May 15th, 2019
Expensive
Wayyy to expensive!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Marissa from Cleveland, OH on April 12th, 2019
Issues being an AEP Ohio Customer
It is time for me to sign up for a new electric supplier. I found a great rate at Constellation for 36 months. I tried to sign up on line, and kept getting an error code. I called in and spoke to a rep, who told me that since my SDI started with "000" I was not an AEP Ohio customer, I was actually with AEP Columbus Southern Power, which changed my rate from .549 to .579...pennies, I know however I was concerned that there would be issues with my bill because I knew I was, in fact an AEP Ohio customer (have been for 13 years...in the same residence). So I called AEP to verify with my name, address, account number, etc that I was indeed an AEP Ohio customer, and she says "Yes, you are definitely our customer". So I called Constellation again, trying to let them know I got verification that I was an AEP Ohio customer. Due to an error in their system, they cannot process me that way, they "have to process me as AEP Columbus Southern Power". I told the supervisor, George, that there must be an error in their system, and that I could not go forward with setting up my account because I was lacking faith in their system. I returned to the PUCO website and went to the next lowest price, which was .579 with Direct Energy, entered the same information that I gave Constellation (name, address, SDI, AEP Ohio) and the order was processed in less than a minute. Frustrating to know I wasted so much time today TRYING to give someone my business...but I wanted to put it in writing that you all need to check your system...it's wrong!
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

#outgoesthelights from Columbus, OH on February 5th, 2019
Constellation
Took too long for the supplier to change over to Constellation and then from Constellation to my next supplier. However, this may be a problem with our Electric Company. At the end of my contract, my electric jumped really high with Constellation so I switched again to a different company.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Jan from Beachwood, OH on February 4th, 2019
Door to Door employee RUDE and Obnoxious
Just within the past hour, I had a young man, literally beating on my door. Upon answering, he introduced himself. I immediately told him that I was not interested. (my time is precious, as I am sure his is too) He proceed to explain that he was not selling anything. Again, I told him and very politely that I was not interested, at all. He then insisted on arguing with me, why I should listen. NOW, my patience is growing thin. I asked him to leave. He stated that I was rude.
NOW, He's a stranger that showed up on my doorstep. I did NOT call and ask him to come to my house. I did not ask him to BEAT upon my front door. Short, He was not WELCOME. I had asked him to leave several times which he refused to do. All he wantred to do was argue.
I suggest that YOU Better, Train and educate your employees. They're behaviour is a direct reflection of CONSTELLATION ENERGY. He didn't leave until I closed the door.
Plans & Pricing
Order Experience
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Likely to recommend

Rude & Obnoxious from Cleveland, OH on October 16th, 2018







Reviews Overview
The best review categories for Constellation are their customer service, rated at 3.7 out of 5, and their plans and pricing, rated at 3.5 of 5.
5 Stars
47%
 
4 Stars
6%
 
3 Stars
6%
 
2 Stars
12%
 
1 Stars
29%
 
3.4 / 5
Overall
3.5 / 5
Price, Plans and Promotions
3.4 / 5
Order Experience
3.7 / 5
Customer Service
3.3 / 5
Billing and Account Management
3.3 / 5
Likely to Recommend
About Constellation



All Constellation Natural Gas Plans

Plan Name
Company
/
Rating
Length
Price
12 Month Fixed Rate
12 month
Fixed Rate
$0.449 / ccf
6 Month Fixed Rate
6 month
Fixed Rate
$0.479 / ccf
18 Month Fixed Rate
18 month
Fixed Rate
$0.459 / ccf
36 Month Fixed Rate
36 month
Fixed Rate
$0.449 / ccf