Billing Reviews

“  Easy to switch, best pricing and terms. Switched 3 residential accounts as well as a business account. I did not rate billing and account management with 5 stars as I have no experience with that - Energy Harbor supplier fees will be billed through my AEP accounts. ”

“  The account manager revisited my account history and was able to satisfactorily pinpoint my dissatisfaction with my exorbitant billing Upon joint review we were able to arrive at a fair price moving forward and he was also instrumental in a review of an additional utility account. This was my very first person to person contact with this company and I did not go away disappointed nor unsatisfied. ”

“  I signed up for Energy Harbor on line, so I can not adequately review customer service. I received immediate notification that my request for service was received by Energy Harbor. In a few days my old supplier notified me the transfer was in order and would occur at the end of this billing cycle. ”

“  So far, so good. I like that they email current usage information during the month so I can monitor my usage
I havent dealt with customer service or billing ”

“  It has only been 2 months, but one thing they do that I really like is send a weekly email with your usage up to that point in the billing cycle and your expected electric bill. This allows me to reduce usage if needed and removes any "Bill Shock" when the monthly bill does post. ”

“  Not the best rates, but better than dealing with headaches induced by the other providers. Establishing service was easy and no complaints the billing. ”

“  Was able to setup service with Star Tex very easily. No issues signing up, and service getting turned on. Using paperless and automated billing. The lowest rates I was able to find. ”