Charge/Fee Reviews


Problems with Fees and Charges (728 reviews)



satisfied

(5 / 5)

  Energy costs have skyrocketed! But we felt happy to sign on for a rate that we can live with, and it's a fixed rate for 20 months, without extra fees to be charged for various things other companies charge for.

PA Customer
March 29th, 2023

Thank you!

Energy Harbor Responds April 5th, 2023
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Energy Harbor


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Glad I switched !

(5 / 5)

  My bill is 64 dollars less than last month. National Grid fees are very expensive. I was tired of it. I am very conscientious about using electricity.

Diane
March 27th, 2023

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Renaissance Power & Gas


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Easy Enrollment and great fixedprice

(5 / 5)

  I did my research and found Energy Harbor to be the best fit for my rental properties with it being a fixed rate for 4 years with no cancellation fees or sign up fees.

Lori
January 27th, 2023

Thanks!

Energy Harbor Responds February 1st, 2023
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Energy Harbor


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Easy, fast, longest term

(5 / 5)

  Energy harbor continues to be the lowest rate with the longest term available for my area. Very easy to enroll, with no hassle. No need to even contact me to confirm, just immediately changed the rate!
Locked in for a long time and zero fees!!
So happy with their rates considering the way everyone elses are sky rocketing

Sue
January 22nd, 2023

Thank you for being a loyal customer!

Energy Harbor Responds January 26th, 2023
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Energy Harbor


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Great experience

(5 / 5)

  The agent came to my door in Rushmore clothes. He went through my bill with me and let me know about Rushmore's 3 year product. The process was easy and professional. No hidden fees, and when I spoke to their customer service agent, she was very cheerful and helpful.

Steve
October 6th, 2022

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Rushmore Energy


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No problems for 13 years...knock on wood.

(5 / 5)

  I've had Direct Energy at my apartment for nearly 13 years and have had no problems whatsoever with them. I had a contract with them when they were Houston-based, but when a Canadian firm bought them out, they refunded my $250.00 deposit with credits during the summer of 2012 and have been month to month since. My rates have been ok, around 11 cents/kwh, maybe 14 during the summer add Centerpoint carrying charges and taxes and it comes to around 21 cents/kwh on a monthly basis. They try to get me to go for "free nights" but there's no such thing as free electricity. All in all, Direct Energy is one of the best deals out there, with very little interruptions and great service.

Scotty C.
July 7th, 2022

Hello Scotty. We are super honored and grateful to have your trust and loyalty for nearly 13 years! That is so fabulous, there are not enough words to express how happy this makes us! We will work as hard as we can to continue as your trusted electricity supplier for many more years. Thank you for choosing Direct Energy. We love serving you! All the best! - Marta / Digital Care

Direct Energy Responds July 7th, 2022
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Direct Energy


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Champion in Energy

(5 / 5)

  I have used Champion Energy for 6 years, I changed electric provider for a year because my landlord provided electricity in my apartment. But now I moved again and went back to Champion Energy and signed up for 2 years Free weekend because for that year of not using Champion, my electricity bill is really high, though the kwh usage is almost the same. What I love about Champion is the transparent electric bill, no hidden charges, no minimum usage, you get a usage history weekly so you have an idea how much you used and budget your electric bill. I am so happy I am back with Champion, hope you choose Champion too! Please use referral code STOLEN001 to get credit. Thank you!

Jocelyn
May 11th, 2022

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Champion Energy Services


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