Charge/Fee Reviews


Problems with Fees and Charges (761 reviews)



Paid my early termination fees for $199 for electric and $199 for gas!

(5 / 5)

  Promptly paid my early termination fees AND gave me much better rates! Everyone I spoke to was very helpful.

Christine MT
July 24th, 2024

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American Power & Gas


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Great so far

(5 / 5)

  They had the best fixed rate for at least a year and no early termination fees. Billing is done directly through our natural gas bill.

Chuck
May 7th, 2024

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Mercury Energy


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Verde Energy has a great starting rate

(5 / 5)

  Currently using Verde Energy through PPL and haven't had any issues yet. Last company after fulfilling my year, decided to charge me 2x my normal rate, so I switched. I will see how Verde Energy charges after my contract is completed.

JoeM
February 28th, 2024

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Verde Energy


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5-star for me!

(5 / 5)

  Easy sign-up, good price, no extra charges ~ good choice!

Red Dragon
September 1st, 2023

Thanks!

Energy Harbor Responds September 27th, 2023
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Energy Harbor


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This company is top notch!

(5 / 5)

  I've been with Energy Harbor for a few years now with my electric and about a year with my gas. I noticed that their rate for gas dropped a little so I called them and within 15 minutes or so I was locked in at the cheaper rate......no questions and no extra fees!

Wayne
August 25th, 2023

Thanks for trusting Energy Harbor!

Energy Harbor Responds August 31st, 2023
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Energy Harbor


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Great Experience

(5 / 5)

  The information is easily compared and nicely summarized to help you make the best decision and the enrollment process is also easy. There are no enrollment fees and you can switch plans at any time with no penalty. I use them for both me electric and gas supplier.

Easy to compare and switch
August 15th, 2023

Thank you!

Energy Harbor Responds August 21st, 2023
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Energy Harbor


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WAY less than Ohio Edison alone

(5 / 5)

  Enrollment was pain free, and with our energy bill sky rocketing to 12 cents per kWh. We needed another provider. Our bills were cut in half, with no worries, no termination fees, and no monthly fees for service.

Samantha
August 4th, 2023

Thank you!

Energy Harbor Responds August 15th, 2023
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Energy Harbor


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Lowest rate

(5 / 5)

  I only do fixed, long term with no fees. The rate was the best around.

Dan
June 27th, 2023

Thanks!

Energy Harbor Responds June 30th, 2023
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Energy Harbor


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3-year fixed rate, budget certainty

(5 / 5)

  I'm in the PPL territory and I signed up for their Clean 36 plan. 3 year fixed rate with no fees or penalties. I like knowing exactly what my rate will be every month, especially when rates are high and expected to just go higher, over time. They sent me an email letting me know that my plan is 100% clean energy and that they're protecting 50 trees in the rainforest for every customer. Not bad. Think has a referral program where you can get long-term discounts on your rate for referring friends/family. Haven't used it yet, but will.

Anthony M.
May 28th, 2023

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Think Energy


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