Charge/Fee Reviews


Problems with Fees and Charges (590 reviews)



FINALLY - Only Electric Company that does not bold face lie!

(5 / 5)

  Been in Texas 20 years now and every year I shop for a new electric company until now since Frontier continues to renew me at the best rate I can find! And the rate is exactly as they said it would be!! All, and I mean at least 10 different power providers, that I have used in the past would bold face lie to me and say yes you will only pay (~8 to 12 cents per Kw-Hour) and every time there was hidden fees that they lied to me and said "there are no hidden fees". Note fees are still not straight forward, but get them to calculate what your monthly bill will be at 500kw-Hr, 1000kw-Hr, 1500kw-Hr before you sign up then once you receive a bill you'll see if you were lied to (Frontier was the only one that my bill is very close to what it should be at 500kw-Hr per month).

JeffH
June 24th, 2017

Hi Jeff. Thank you for taking the time to provide your feedback. We definitely appreciate it. It's nice to know that you acknowledged that we provided you with the rate and fees upfront as that is what we strive to do for all of our customers. Hope you enjoy the service and thank you for choosing Frontier Utilities. If you ever have any questions or concerns please give us a call at 1-866-926-8192 or email care@frontierutilities.com. Have a great day!

Frontier Utilities Responds July 27th, 2017
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Frontier Utilities


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Town square energy

(5 / 5)

  its quick and easy sign up no surprises or any fees for canceling very good company

jon leoni
May 28th, 2017

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Town Square Energy


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Awesome 3rd Party Supplier

(5 / 5)

  Enrollment is easy. They don't jack up your price at the end of your term. Zero fees. Enrollment was free. I can also switch to another rate they offer at anytime.

K Meyers.
March 25th, 2017

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Town Square Energy


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Good Price, Renewable, No penalties

(5 / 5)

  Remarkable company because there are no huge fees, my bill is lower than most of my neighbors, and the best part is it is renewable energy. Kudos !!

CT-4-LIFE_NEw-ENGLAND_PATS
March 22nd, 2017

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Public Power


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