Recent Complaints and Negative Reviews (178 reviews)
Just Energy is the worst and Sam's Warehouse should know!
“
I went to Sam's Warehouse and talked with Just Energy representative and everything they told me was lie!
Run from Just Energy!!! They promised $.09 per kWh but the charged me $.23 per kWh. Their billing system is always off-line! They said they would cover the contract early termination cost, I filled out the paperwork and they said I had to wait at least 30 days before I could make my claim. I submitted my paperwork and waited to hear from Just Energy, I called them 20 days after I submitted the paperwork and they said it would take at least another 30 days. So I call them at the 90 day mark and they said, oh you have to submit your paperwork and it must be processed before you hit the 90 day mark. I showed them the e-mail and correspondence and they just said...to bad, nothing we can do.
I am so. disappointed in Sam's Warehouse, I thought they would vet this lousy vendors. I recommend that everyone from Sam's and go with CostCo, they don't have these horrible vendors and they back all their products!
Run from Just Energy and Sam's!! ”
November 18th, 2024
Dishonest about contract duration
“ Provision reps lied about the length of the contract. They said it was until the end of NEXT December (this happened in November). They also stated that the rate will vary but will never exceed .05/kwh. I should have trusted my gut instinct and told them no. When I received my terms, conditions and contract a few days later, it is for ONE month, not 12. I went ahead and canceled the supplier before my contract started. Too many red flags right from the start. I wouldnt trust or recommend Provision to anyone. There are plenty of other suppliers to pick from that are more reputable. ”
November 12th, 2024
No switch
“ Never received confirmation email so Im still with NRG ”
November 10th, 2024
Do they take me for a fool?
“ Signed up 12 months ago fort clean-source energy at 11.99 cents per kwh. Renewal came for an absolutely absurd 19.99 cents per kwh with 5 1/2 pages of terms and conditions. They are clearly trying to exploit people who don't check their mail carefully. ”
November 10th, 2024
They switch your provider without Proper authorization. - SCAM
“ I received a letter from JCP&L stating that I switched to Major Energy. I asked for information but not to switch. I immediately called to cancel but 2 months later, I now see it on my bill. Now, I have charges from JCP&L and Major Energy. ”
November 7th, 2024
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