Recent Bad Reviews


Recent Complaints and Negative Reviews (178 reviews)



Just Energy is the worst and Sam's Warehouse should know!

(1 / 5)

  I went to Sam's Warehouse and talked with Just Energy representative and everything they told me was lie!

Run from Just Energy!!! They promised $.09 per kWh but the charged me $.23 per kWh. Their billing system is always off-line! They said they would cover the contract early termination cost, I filled out the paperwork and they said I had to wait at least 30 days before I could make my claim. I submitted my paperwork and waited to hear from Just Energy, I called them 20 days after I submitted the paperwork and they said it would take at least another 30 days. So I call them at the 90 day mark and they said, oh you have to submit your paperwork and it must be processed before you hit the 90 day mark. I showed them the e-mail and correspondence and they just said...to bad, nothing we can do.

I am so. disappointed in Sam's Warehouse, I thought they would vet this lousy vendors. I recommend that everyone from Sam's and go with CostCo, they don't have these horrible vendors and they back all their products!

Run from Just Energy and Sam's!!

Carlos Santos
November 18th, 2024

Hello Carlos Santos,

Thank you for taking the time to share such detailed review about your recent experience with Just Energy. It would be our pleasure to assist you in resolving your concern. One of our team members is trying to contact you. At your convenience, please call 1-866-587-8674. Business hours are 8 AM to 7 PM (Mon to Fri) and 9 AM to 6 PM (Sat). Rest assured that we will do everything possible to resolve this situation for you as soon as possible. We look forward to speaking with you

Kind Regards,
Sheldon, Social Media Advisor

Just Energy Responds January 10th, 2025
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Just Energy


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Dishonest about contract duration

(1 / 5)

  Provision reps lied about the length of the contract. They said it was until the end of NEXT December (this happened in November). They also stated that the rate will vary but will never exceed .05/kwh. I should have trusted my gut instinct and told them no. When I received my terms, conditions and contract a few days later, it is for ONE month, not 12. I went ahead and canceled the supplier before my contract started. Too many red flags right from the start. I wouldnt trust or recommend Provision to anyone. There are plenty of other suppliers to pick from that are more reputable.

M.
November 12th, 2024

Thank you for sharing your feedback, and I apologize for the confusion and frustration you've experienced. It's disappointing to hear that the information you received did not match the actual terms of your contract. We take these concerns seriously, and I will ensure that your feedback is forwarded to the appropriate team for review. We strive for transparency and integrity, and its clear we missed the mark in your case. I completely understand your decision to cancel and your concerns regarding the supplier. If theres anything further I can assist with, or if you'd like to discuss this matter in more detail, please don't hesitate to reach out.

Provision Power & Gas Responds December 16th, 2024
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Provision Power & Gas


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No switch

(1 / 5)

  Never received confirmation email so Im still with NRG

Merry Eimiller
November 10th, 2024

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Tomorrow Energy


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Do they take me for a fool?

(1 / 5)

  Signed up 12 months ago fort clean-source energy at 11.99 cents per kwh. Renewal came for an absolutely absurd 19.99 cents per kwh with 5 1/2 pages of terms and conditions. They are clearly trying to exploit people who don't check their mail carefully.

Paul D.
November 10th, 2024

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Inspire Energy


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They switch your provider without Proper authorization. - SCAM

(1 / 5)

  I received a letter from JCP&L stating that I switched to Major Energy. I asked for information but not to switch. I immediately called to cancel but 2 months later, I now see it on my bill. Now, I have charges from JCP&L and Major Energy.

Lee
November 7th, 2024

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Major Energy


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