Read Santanna Energy Services Customer Reviews and Compare Santanna Energy Services Rates
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Informational Links
Updated as of June 3, 2026
The best review categories for Santanna Energy Services are the order experience, with an average of 4.2 stars, and their customer service, with an average of 4.2 stars.
OH Energy Ratings's Bronze Tier providers are solid retail natural gas providers that have a lot to offer customers. These companies represent good options for discerning shoppers and have lots to offer customers. There are plenty of good companies offering good plans that can fit what consumers are looking for in their company.
Review from Happy J
Happy
| I really enjoyed opening my bill this month. In comparison to my previous suppliers I was HAPPY! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Happy J
from
Akron, OH
on
May 15th, 2022
Most Recent 5 Star Reviews
8 Customer Reviews Written Overall
| Plans & Pricing | |
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| Customer Service | |
| Account Management | |
| Likely to recommend |
First time
| It was a simple online process. Very easy to make the change. | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Chuck
from
South Point, OH
on
July 29th, 2024
Pays to shop rates
| Highly satisified | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Ed
from
Mansfield, OH
on
March 30th, 2024
Loving Santanna
| My electric bill has been cut in half since enrolling with Santanna. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Nicky
from
Ney, OH
on
February 20th, 2024
Santanna Energy
| Like and will use again | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Rush
from
Springfield, OH
on
January 15th, 2024
Light still on
| Because it to simple to change. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
DJF
from
Ney, OH
on
September 11th, 2023
Satisfied
| They provided a good rate | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Satisfied
from
Dublin, OH
on
September 10th, 2023
Mary
| As my answers above show the whole process was very easy and I am saving money with Santana compared to my previous company. Very satisfied with Santana!!! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Mary
from
Vermilion, OH
on
August 7th, 2023
Easy Energy
|
Needed to find a reliable and reasonable energy supplier. Santanna energy made
that easy to do with accurate information,reaasonable rates and a family type persona. |
|||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Jack Foutty
from
West Farmington, OH
on
August 6th, 2023
Most Recent 4 Star Reviews
2 Customer Reviews Written Overall
| Plans & Pricing | |
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| Account Management | |
| Likely to recommend |
Better than Duke
| Needed cost efficient means. I have that now. | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
FpVet
from
Cincinnati, OH
on
March 8th, 2024
Money saver
| Easy to sing up, clear instructions | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Shawn
from
Hanoverton, OH
on
September 15th, 2023
Most Recent 3 Star Reviews
4 Customer Reviews Written Overall
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| Likely to recommend |
Bill too high
| I picked this plan because it was the cheapest I could find with a fixed rate. My bill has never been this high. | |||
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| Likely to recommend |
—
Bev R
from
Niles, OH
on
February 17th, 2026
Renewal Ripoff
| This company offers only significant renewal price increases after the initial usage period. Their philosophy clearly is geared to taking advantage of customer's lack of research and knowledge upon renewal about their absorbent prices. Robber baron would describe there pricing practices. | |||
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| Likely to recommend |
—
Joe Cohagen
from
Dublin, OH
on
September 13th, 2025
Waiting to see
| I had Santanna for my energy supplier for both utilities for several yrs and recently switched back for my gas supplier because of cheaper rates unfortunately they did not have a cheaper rate for 12 months for my electricity which would have been great but it was the same as other suppliers | |||
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| Order Experience | |
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| Likely to recommend |
—
Claudia Bonner
from
Maple Heights, OH
on
January 11th, 2025
Ok
| So far so good. | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Teri
from
Fremont, OH
on
October 1st, 2023
Most Recent 1 Star Reviews
2 Customer Reviews Written Overall
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| Account Management | |
| Likely to recommend |
FRAUD
| I received a letter from AEP on 2/17/2025 notifying me that I had switched to Santanna as my energy services provider. I NEVER spoke to anyone by phone, door to door, or email regarding Santanna Energy Services. I called and was told that I had requested the switch after speaking with anyone agent that came to my door. I NEVER spoke with anyone either agent as I do not answer my door for solicitors. They tried to switch my energy services without my knowledge or consent. I have filed a claim with the BBB. Beware of these frauds. | |||
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| Likely to recommend |
—
Tana
from
Columbus, OH
on
February 26th, 2025
Terrible, don't work here or switch to santanna
| Former employee , held my pay ransom , had to drive managers around because they have no cars | |||
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| Account Management | |
| Likely to recommend |
—
Disgruntled
from
Brunswick, OH
on
August 14th, 2023
