Billing Reviews


Billing Problems and Complaints (538 reviews)



Good experience for a first time customer

(4 / 5)

  We are nearing the end of our first 12 months with Spark. The rates were good and we have had no issues with billing. The website is easy to navigate.

Paul
January 1st, 2010

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Spark Energy


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Great Company

(3.9 / 5)

  We've had Ambit for a year and half. We were with TXU before that. Ambit has been wonderful! Switching companies was easy and I've never had any problems with billing. I want to sign another contract but am having trouble finding a way to do that on their website. Also, I want to use my reward points but am also having trouble using them on the website.

Brian
January 7th, 2011

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Ambit Energy


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I am very pleased

(3.9 / 5)

  I like the free electricity offer and the free travel. The consultant helped me sign up, and has kept in contact with me, which I enjoy. I am not a number, but somebody important. I never have had a problem with the billing, and saved myself over $82 a month, just by switching. My old company (Reliant)offered to match the rate I was getting, but I didn't want to stay with the company that could have offered me lower rates, and didn't.

Tina Sweet
September 10th, 2010

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Ambit Energy


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Easy Switch

(3.8 / 5)

  Choosing, then selecting and switching to Energy Harbor as our electric company was an easy process. Their rates are competitive, theyre local, their customer service rep was helpful. I have no experience, yet, with billing or account management, so cannot rate those. At this point, I would recommend them.

Lily M
August 2nd, 2023

Thank you!

Energy Harbor Responds August 15th, 2023
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Energy Harbor


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Too new to evaluate

(3.8 / 5)

  We moved to PA from FL last year, are unfamiliar with gas heat and this billing system. However, we quickly realized we should compare supplier prices, saw your price/terms and decided to switch because you offered a reasonable price and terms. Since we've only received 2 bills, it's tough to evaluate but so far you've been very responsive and helpful to us.

Moved from FL
April 15th, 2023

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Major Energy


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