Recent Bad Reviews


Recent Complaints and Negative Reviews (95 reviews)



Prices

(1 / 5)

  Terrible charging me double would not reimburse me by bill was so high for the last year2024. No one contacted me to say my lock in had expired. Bad bad company

Gerald Conroy
September 16th, 2024

Thank you for your feedback. We would like to learn more about your experience and see if there's anything we can do to help. Please send us an email at ga-decustomerhelp@nrg.com with your account #, REF #1007 and additional information.

Direct Energy Responds October 3rd, 2024
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Direct Energy


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Smart Energy Is A SCAM!! BEWARE!!

(1 / 5)

  Believe me and trust me. Do NOT do business with this company. I was paying three times what I was paying with AC Electric. After I cancelled and demanded a partial refund, they continued to charge me an additional two months. I got switched back finally but kept receiving calls from them and ended up blocking their number. A class action lawsuit must be filed against them. Smart Energy is criminal and the fact that our govt allows this company to exist doing what they do is criminal also. This is wrong and action must be taken against them.

Mike Smith
September 10th, 2024

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SmartEnergy


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They switched me without my permission

(1 / 5)

  Ambit Energy switched my service to them from Clean Choice without my permission. They are total scumbags.

E R
September 5th, 2024

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Ambit Energy


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