Compare the Best Natural Gas Suppliers in Cleveland

Have not had major issues, prices were ok but made mistake of accepting 3 year plan. Bad timing on my part I guess since rate at time I initiated plan was 13.6/kwh. Nothing I could with a $300+ cancellation fee once rates dropped significantly. Not worth cancelling and changing. Will look at other companies to try to improve rate for a while and make up some of what I have lost with this higher rate I got stuck with. Not afraid to switch and may even consider staying if rate is reasonalbe on month to month but it doesn't look like they are beating others or even close even on 3 or 6 month plans Startex appears too high compared to others. Customer service ok and have not had problems on a few occasions when late over the last 2 years.

Signed up today! Rep was very helpful! even gave me a promo code to save 10 dollars on next bill! Locked in a rate of 9.4 KWH for 9 months.The rep was very clear about the fees, which are close to none! Will continue to use this provider! Thanks Startex!

Great rates, wonderful customer service, & fast, easy access to talk to a "real" person.

The benefits of choice are clear when you work with StarTex Power. I didn't realize how good I had it until I moved away. But from start to finish, and at every point in between, StarTex went above and beyond to deliver competitive prices and excellent customer service. I was most impressed when a VP picked up to answer a billing question. You just don't find that service elsewhere. I miss having the option to choose a power company. But if I ever make it back to Texas, StarTex is the choice for me!

My contract with StarTex is about up and I have been searching for a cheaper provider. However, after reading the reviews for these companies I realize that the bargains come at a cost, customer service and reliability, both of which I have found to be excellent with StarTex. StarTex's prices are about average, but at least I know I won't have any battles with these folks!

I was on a rate plan until this July and was very happy. I did not enter another because I knew I would be buying a home and was worried about breaking a contract. Even though I have been going month to month my bill has been good. Unfortunately I am forced to shop for another company because the new rate plans are very high. I have not had any issues, I love that I can go online and pay, and my bills were decent. They no longer offer any rate plans that are priced decent. I did try to call customer service to see if I could get a lower rate as a loyal customer but no luck.....so I will shop and read reviews until I find another company

Very easy to get started with, we lived in an apartment for 2 years where electricity was provided. They switched us over promply (we bought a home)and there was no deposit required. I like the option for signing a 6 mo. contract at very competitive rates.

Signed up online,
Auto pay, Sends bills.
Website work good.
No problems

I've lived in Texas for almost three years now, and am still in shock over how low my electricity bill is. At first, I had inadvertently signed up for an adjustable rate, (Clueless because in Florida, you do NOT have a choice where power is concerned; on rate, or company.)and when I realized this, all it took was one phone call to get it fixed, at a great rate. No hassle, whatsoever.
I've never had any problem at all with the actual service either. The power has gone off a couple of times with weather, or whatever, but it was always right back on in no time.
A friend, whose house is smaller than mine, was paying more than three times as much as I do for power. She didn't believe me. I literally had to show her my bill. She's a StarTex Power customer too, now! (Smart meter my foot.)
I will absolutely refer people to StarTex Power whenever the opportunity presents itself.
Thank you!
:)

I like the customer service that I receive from this provider. I have had two other companies and this is a step above them. Not much that you can say about utility companies, except how much they drain your wallet. But StarTex gives you ease of payment options (no service charges for Visa/MC) and great customer service.

Current customer for one year and now up for renewal. Their rates are still competative after a year and have had no issues in the past year. I will renew with StarTex - why change a good thing?

Being new to Texas and having so many choices..so far so good

Being new to Texas and having so many choices..so far so good

We have been with Titan for a few years now and never had an issue. Today we renewed our contract for a rate that is even lower than what we had. I spoke with Jessica on the phone and she was extremly helpful. I'm shocked to see all of these reviews.

I have been with TriEagle for 5 years. They are a good company which charges reasonable prices and provides meaningful information. However, their customer service is sorely lacking. Sometimes it is extremely difficult to reach them, and frequently when you do the agents are not terribly knowledgeable. It can be very frustrating to deal with them. Fortunately one doesn't need to confer with an electricity provider that often, but when one does it is usually important. So I am reluctantly leaving them, at least for the moment.

At first I was only going to do a 1 star review but, after speaking with an agent, they were able to correct my rate and renew me at an even better one. Big thanks to Shay for fixing my account. She took the time to explain to me what happened. 5 stars

I never knew unlimited electricity for one flat fee was a possibility. But I'm loving it. Its 89 and humid outside, and its 68 degrees in here. No cost per kilowatt just one flat rate every month. Fabulous!

YES

Always a friendly voice on the other end.

We decided to switch to Titan Gas And Power when we moved in May of 2017 and we are extremely pleased with our choice. Their online customer service is excellent. Their rates are awesome compared to our previous supplier. Now our bill is $125 in the summer as opposed to nearly $300!!! Customer service has been easy to work with as well you can call or email. We have called 3 times. First to set up the account, Second to add a location and Third for a quick billing question, and they are always polite. So far, we are very happy with Titan Gas And Power and how easy it is to work with him. I recommend them.

At first I was really upset that my rate went up. I contacted Titan and spoke to a young lady named Shay. She took the time to explain to me what happened. It was my fault, I let my contract expire and that is why my rate went up. Titan was able to get me a rate that was close to what I had before.

My account was switched over to Titan Gas and Power and I was furious! I never signed up for them. I called as soon as I realized and found out that my account was rolled over by the electric company and NOT Titan. The utility does this when you are on the consumer plan? Titan gave me the choice to officially sign with them or to go to some one else. They even let me know the prices of thier competition. I received a letter from the utility a few days later explaining what happened. I decided to stay with Titan. The rate is lower and they were so nice to explain what happened.

The setup was fast and seamless. They have really reasonable rates for prepaid plans. There is no contract or deposit. Love the free nights being that that is when. I am home the most. Would recommend to anyone that wants to save money

I love this company and have saved tons of money by switching to them as gas and electric supplier. They helped to cut the supply portion of my bill clean in half. I recommend talking to them if they give you call.

I had somebody come over and talked me into getting Vista Energy. Their reps turned out to be really good so I made the change. They said they were gonna help me out. They provide good service. Its just that I needed to get my bill so that I can pay it. I havent received the bill. They told me I was paying way too much and they could do better for me.

Vista Energy Marketing is the same as my past provider and they are both good, but Vista had a good price. I did things online and it was a good site. Vista also provides a good service.

Vista Energy Marketing has good service quality for what I'm paying for. I'd recommend Vista.

I was able to save when I started using Vista Energy. Comparing them with other companies I've had before, they are about the same. Their bill comes and I pay them.

Vista Energy is good. Because of the Lowes gift card that they offered me, I went with them. They explained everything well and everything that I needed to know about the energy. Their price is pretty well fair. I leave my aircon on a little longer because its hot and they kinda helped me cut my electric down a little bit and it got cheaper on me. I enjoy the service and I would like to continue on with it. If somebody asks about it, I would tell them about it and to get the energy.

I'm new to your company but so far I love it. I will write a complete review after 4 months to make sure I have all the facts. Keep up good work.

At first I was skeptical, but 8 months have passed and I've saved money on my bill each month. The gentleman that came to my door was very professional an well dressed with clear visible I'd and attire with company name logo etc. I normally dont talk with door salesman but this time I'm glad I did. Thanks Aaron

Very friendly customers service easy to understan language. Am so happy . Every 3rd of z month I pay my bills.I appreciate. Thats when I get my disability check. Thanks .Friday at noon I forward my payments.

They have been a very good company for service and over all performance.

Nice to see a reduction in our electric bill. Have only received one bill to date. My biggest peeve was with Direct Energy. 3 clowns come out and DEMAND to see my CenterPoint confirmation letter and rates. Stated we couldn't make the switch without their approval. They blocked my handicap ramp entrance and looked like bouncers. I actually had to push through them because they would not let me through to get back in my house and still they kept banging on the door. I watched them go door to door using the same same tactics Thumbs down on Direct Energy!

Very positive, easy to navigate.

A young lady came out and showed me a better rate, so I switched to Vista. I've been with them for three months now and so far, their service has been great. The cost has been consistent and I would tell others to go with them.

My son, who lives in Texas, owns a condo in Reminderville ohio call Dominion to have gas turned on at his condo was given a time for arrival and a call when the person would arrive of 15/20 minutes, I arrived in 20 minutes the service person Name David was at the door when I arrived, he was very proffesional and helpful. wanted you to know he is an asset and represent you company impressively. His name is David. The date is 2/27/19 My name is Deloris Jones 330 2325723. Thanks

It been good so far

i got a good plan at a good price, but was never notified of contract ending and never offered a renewal deal so i left

Rate is good and it was easy to transfer

Been pleased in the short time weve been customers. Contacted once in regards to the switch and the representative that assisted could not have been more pleasant and efficient.

Very happy with my experience,

Very easy to switch carriers. It was a real CHARGE to switch and so was the price. Thank you

Easy process except it was a very long wait to connect to a rep in what I assume to be a foreign country. Difficult to understand the English of representative.

Great rate

I have received my first bill and it was as quoted

The change was easy to complete on my side but takes too long. For only a paperwork change it took two months and I did not benefit from the better pricing when we needed. I might have lost and savings I would see for months.

Customer service is great when you call your questions are answered quick and they are very respectful. I can recommend them.

I have been very happy since changing to Constellation. I was with another company for years but they had a better rate for a longer time.

Dominion Energy customer sought natural gas suppler. Quake's price was very competitive and the ease of on line registration made the transaction very smooth

I am happy that I am still able to get a decent rate. I was looking for a company that had a 3 year contract.

I received a great rate and the switch was quick and easy!!! I would recommend for sure.

Supplier provided an acceptance (welcome) email and informed me of progress of transition.
Transition from one supplier to another was simple and without any complications or interruptions.
Supplier is offering a very competitive price so I appreciate their offer and their services.

Somehow the wrong account number was sent to my gas company. When I called to correct it, the girl said that she wasn't sure if they could honor the $2.39 promotional price as it had ended but to hold on & she would see what she could do. I was on hold for quite a while & when she got back on the line, said that the request had to keep going up the line & eventually she got the okay to extend the $2.39 rate to me.

I called to inquire about Santanna rates for my new home and was not only impressed by the low low rate....but the warm and courteous representative I spoke with was very impressive and sold me on Santanna.

I am sure this applies to ALL gas suppliers who charge an early termination fee, so use caution when choosing a company that does charge an early termination fee. I received a notice in the mail from Ohio Natural Gas saying my plan was about to expire. After checking the Apples to Apples site I found a company that was less expensive and did not charge an early termination fee, so I signed up with the new company. It was my understanding that it could take 1-2 billing cycles for the change to take place, so I felt I was safe. Guess again. The switch happen a couple weeks before the end of the contract, and I just got a bill in the mail for a $75.00 early termination fee from Ohio Natural Gas. Buyer beware, if you choose a different provider and have an early termination fee associated with your old contract BE SURE it does not take effect until after your current contract is over, because this company will not give you any grace, or forgiveness. The only option offered to me was to change back to Ohio Natural Gas as my provider, which I chose not to do so that I won't have to continually worry about the early termination fee issue. It was my mistake, but it won't happen again. ONE way to avoid this problem is to choose a company that does not charge an early termination fee. I was told that all of Ohio Natural Gas six and 12-month contracts have them. Look for a company that doesn't charge an early termination fee, even if they charge a tiny tad more per ccf, because one little mistake, like mine, and any savings will be lost by having to pay an early termination fee.

I always look at the Apples to Apples report for an idea as to which company offers the best price for the money. This company is the best for Akron Ohio, so it was easy to select. It was also easy to fill out an application on line, so I am relieved that I made a good choice with Constellation.

I was looking at several listings till I found Tomorrow Energy. It was an easy path to changing from my former company to Tomorrow Energy. A great choice for price and ordering.

Happy the first go around with CenterPoint however, when I received my re-up letter, the rates were 3.5 to 3.6. I found a much lower fixed rate2.7 from another supplier. You need o find savings where you can as the supplier charge is the only thing you can impact as all other charges on your bill are fixed and out of your control.

I WAS WORKING WITH AMANDA FOR MY 8 ACC. TOOK ME SOME TIME TO GET IT TOGETHER AN SHE WAS VERY PATIENT WITH ME.. THANK YOU ,, WILL BE STAYING WITH QUAKE

The process was easy and the information provided answered all my questions.

YOU HAD THE BEST PRICE SO I WENT WITH YOU

They had the best rates around and very easy to subscribe too.

I Received my renewal notice, and compared prices, only to find Direct energy was more than some others for the same one year, no fee,no cancellation charge,plan. Based on that I checked with them and found that was the best they could do, but I was offered a $100.00 gift card, which made up the difference. That sweetener, sealed the deal, for me.

Good price and service!

The customer service people are very friendly. I've never had a problem with my bill or service.

great price thanks

AAAAAAAAAAAAAAAAAA

We were approached by a door to door employee from Quake, this employee took the time to sit down with me and my wife to go over our exact energy bills and provide some great information. After enrolling, this representative made sure to give us his direct contact line. This was a quick and easy process and I am glad I took the time with this representative.

Just got first changed bill and all is well.

Switched from ONG to Center Point due to better pricing.

Easy to obtain and great rates

I have used other suppliers in the past and none have compared to what Ambit has done for me. I have a low fixed rate with no fees, contracts, or other hidden agendas. But the best part is the Free Energy check that I get in the mail every month to pay my supply bill. This company has the BEST pay it forward referral program I've ever seen. I helped my friends save and now Ambit sends me a monthly check! I wont ever go with anyone else!

Leary at first but it was actually a pleasant experience. Customer service rep was top notch. Dont hesitate AAA+

I picked CenterPoint from the OH Energy Ratings and found it to have the best price. So far everything is going as it should.

I signed up for CenterPoint Energy months ago but am still being charged by my old service. Hopefully the CenterPoint service will be on my next bill. If not, I'll have to contact you about it. Maybe you could check it out for me.
Thanks for asking.

I have a love/hate relationship with energy choice. I like having choices but hate the shopping. First Energy Solutions had everything laid out nicely so the choice was clear. Finalizing everything was relatively painless. I'm happy.

Best price per MCF I've seen.

For ever on "hold" listening to crappy music, just trying to talk to some one. Hire some people to answer the phones...

Nothing negative to say about CenterPoint Energy. I didnt think their offer could be beat. But I couldnt resist dropping another 11% below CenterPoints already great offer. Sorry I had to switch after just a few months

Looking to compare rates for natural gas ,found a 12 mo.rate with CPE just went into effect everything going as planned.Easy to enroll great rate no hassle very happy.

Rates were good confusing at first but customer service explain

it was good but I found a cheaper rate fixed

Best price for one year.

Wife and I needed to find a better rate for our natural gas supplier. This was easiest and simplest way to compare rates.

Very easy to switch suppler good rate for now

Great experience so far.

Good experience

Have had great rates & very reasonable electric bills

Great

I signed up with some guy in Walmart. I usually don't stop at those kind of things but he seemed so happy i had to see what it was all about. I signed up before thanksgiving. First bill i saved a few dollars. I noticed a difference when my bill went from $220 down to $175. I saw these reviews and noticed everyone saying the same thing. The very few writing 5 star reviews are satisfied with NRG's service. Call and keep the program. Everyone wants to write a bad review when something doesn't go their way. Nobody writes a good review, when it meets their expectations.

Low cost

Good pricing, great communication between myself and vendor. Useful weekly energy costs/comparison's.

Just as you said it was, no issues
I gave your name to to my daughter Lisa Snyder and to my neighbor Gillian Marshall

I made the change online and everything was perfect. Of course as soon as I switched I received a counteroffer that was quite a bit cheaper. 5.19 to 4.45

The people, service and saving are great. I would highly recommend them.

i chose mercury because of prices.i chose too long of a contract so as prices on gas dropped i opted out. we had no real contact in the year i was with them.

billing is very high during summer time