Recent Complaints and Negative Reviews (95 reviews)
Horrible user experiance
“ Their website has been down for over a month and half. And it takes 15-30mins to make a payment over the phone. It a total waste of time and super inconvenient. ”
August 26th, 2024
Pricey
“ Ended up doubling my electric bill ”
August 16th, 2024
Looking to screw you!
“ Rates aren't much better than PPLs, but with the offered rebates they are less. Problem is rebate process is a huge hassle. Mailing is obsolete, but the only option they offer in order to request a rebate, as opposed to offering the ability to request online, or just paying when you meet the criteria. They claimed my rebate was never received from USPS and now w/o t pay the rebate since if changed suppliers. Avoid these butthats. ”
September 1st, 2024
I would avoid...
“
I might be getting electricity for a few pennies less... but it simply is not worth the hassles of dealing with Frontier Utilities customer service.
So unless you have unlimited time, I'd find another provider ”
August 26th, 2024
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