Recent Bad Reviews

“  Their website has been down for over a month and half. And it takes 15-30mins to make a payment over the phone. It a total waste of time and super inconvenient. ”

“  Ended up doubling my electric bill ”

“  I have lived in apartments for awhile but I didn't even know choosing a supplier was a thing. A representative knocked on my door and explained it all to me, but they purposely make it confusing and make you think this is something you have to give your information for and is just a change in your services, NOT that it's an optional thing. Several of their practices are how scams operate, including a phone call where they ask you 10 questions and only want you to answer Yes to them and nothing else, and a confirmation number you have to write down that you don't actually need (I'm pretty sure the confirmation number is fake and is just to make you think it's more legit). I supposedly was able to cancel it by talking to their online chat, but now I'm paranoid that they won't actually cancel it for me. ”

“  They offer a $100 rebate for the plan I selected, $50 after the first month. They require you to mail the rebate form to them. I had to call to make they received the form. They did receive it but it took almost 2 more months to receive my rebate and they couldn't provide any information on the rebate status when I called several times. Come on Major, make the rebate process easier and electronic. I cancelled after receiving the first $50 rebate. Too much of a hassle. ”

“  Last billing period my bill was for $544.00. Even though this was a colder than normal period, it was way high for this small 2 br house. Was I getting the Constellation rate for that period? ”