Recent Bad Reviews


Recent Complaints and Negative Reviews (199 reviews)



Highest bill in 30 yrs

(1 / 5)

  It's not unlikely to have a $300 + monthly bills. Never had a $400 bill.This month was $871 !! The month before was $665 !!. Not sure what happened. I quickly opted out but was told I would have to stay with them for another 1 or 2 billing cycles.
Beware! Stay away from Provision!

High Bill
February 12th, 2025

We're sorry to hear about the billing concerns you've experienced and truly understand how frustrating that can be. While energy usage, utility rates, and seasonal demand can all impact your total bill, we want to make sure everything was handled correctly on our end.

Please reach out to us at 1-800-930-5427 so we can review your account and provide clarity. We're here to help and want to ensure you're fully informed about your service.

Provision Power & Gas Responds April 16th, 2025
Provision Power & Gas Logo

Provision Power & Gas


Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Contract Issue

(1 / 5)

  I was disappointed with the handling of an issue with a contract. My understanding was interpreted differently than conveyed by the representative I spoke with and now I am stuck in a contract that I did not want, unless I pay a cancellation fee. Will not recommend their service.

Rosemarie Fullmer
February 6th, 2025

XOOM Energy Logo

XOOM Energy


Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Sales representative -Cincinnati

(1 / 5)

  The Sales person wouldnt leave the front door and was seemed very very upset . Location Cincinnati

Disappointed service
February 5th, 2025

Kiwi Energy Logo

Kiwi Energy


Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions