Recent Bad Reviews


Recent Complaints and Negative Reviews (124 reviews)



Bunch of con artists

(1 / 5)

  They have ripped me off for years now. They promise you low rates and then they jack them up. All the guy could say is we'll send you a $70 check and lower your power to 6.4 which is the same as ComEd all the time. I've been duped by this company.

Alice Scharba
January 27th, 2025

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NRG Home


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Worst customer service of my life

(1 / 5)

  Horrible service. I called because I saw several reviews and was interested, but they have a super bad service. I talked to a rep, his name was Junior and his extension was 1875. I just wanted to know more about how everything worked and he spoke to me in a very rough tone, he made me feel stupid, then he hung me up.When I asked to speak with him again he continued to give me a terrible deal. I was excited and thought I could refer my family and friends but considering that their employees work like this, I lost all wishes. They shouldn't have that kind of employees, I DON'T RECOMMEND IT!

Ramon
January 24th, 2025

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SmartEnergy


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Payment

(1 / 5)

  I think its atrocious that Ive paid my bills from my checking account with no fees up until now 2025. You decided to use another vendor and now Im getting charged a quarter to make a payment because youre forcing me to auto pay. Terrible company and I wish you would just go away

Shane
January 23rd, 2025

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First Energy


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ON HOLD FOR HOURS!!! No One Calls Back!

(1 / 5)

  I have called this company many time at all times of the day. No one ever answers!! I have been on hold for hours!!! I am so sick of not being able to speak to someone so I will find another company.

This company does not respond to their on line email contact form either. I'd think hard about using this company

Rich
January 22nd, 2025

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Energy Harbor


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