Billing Problems and Complaints (550 reviews)
Spark Energy
“ I have has Spark Energy for two years with no complaints. Easy billing process and the best rates with no promotions or gimmicks. I would recommend Spark Energy to my friends. Easy renewal process and I used a promo code to save even more. ”
October 29th, 2010
Where I landed when I shopped
“ Went on PA energy shopping site with plenty of time before the expiration of my current deal. Evaluated that Energy Harbor best suited my needs in the current market. Transaction was very easy and now that I have been through the first billing cycle I see that it was done efficiently. ”
March 18th, 2023
Good deal
“ went on line after receiving the NG bill with the exorbitant increase. Found Constellations 36 month plan and signed up' Had some start up issues but all got resolved. Called and chatted with a nice representative to understand the billing process. Already recommended to my children ”
February 10th, 2023
Akron Aggregate
“ I somehow without my knowledge got switched to the Akron Aggregate plan although I never received their "postcard". I had SCO for many years and loved and was told it is no longer available by Dominion (which I later found out to be a lie). I got robbed by city of Akron for triple the rate I was paying for the 3 coldest winter months, of course.They claim it took 3 billing cycles for provision to take affect and my bill is back to where it was with the SCO.Thank You. ”
April 18th, 2022
Happy 4 year customer
“ I've been a customer with Constellation for 4 years and have generally had a positive experience with them as my electricity provider in NY state. While I am cancelling my plan with them this is because they have discontinued their green/renewable energy plan for NY residents. Generally the fixed rates were very reasonable for the wind plan (8 - 10c/kWH) and I did not run into any billing or account issues and would recommend them to other NY residents who aren't looking for a green electricity supplier. ”
May 12th, 2021
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