Customer Reviews for Provision Power & Gas

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I just made a switch to Provision Power & Gas! I researched and found much much better rates.....and I did it all online! They made it so easy.....once you sign up they do everything else.....you get a confirmation of your order with all the info you need for your records, and they take it all from there. Love it when they make it soooo easy! And you save money!!!!!

Easy to sign up, good rate for power and nat. Gas.

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Month to month account hope they will not vary much.

Smooth transition.

My budget bill has been $201.00 per month. I had 30 days at a very low cost and my bill was only $116.00. I will be checking for their cost to date to determine what I will do next.

I somehow without my knowledge got switched to the Akron Aggregate plan although I never received their "postcard". I had SCO for many years and loved and was told it is no longer available by Dominion (which I later found out to be a lie). I got robbed by city of Akron for triple the rate I was paying for the 3 coldest winter months, of course.They claim it took 3 billing cycles for provision to take affect and my bill is back to where it was with the SCO.Thank You.

I signed up with the sales agent at the door and at first I was confused she helped me along but you got to understand the program to see the benefit.

I love this company and have saved tons of money by switching to them as gas and electric supplier. They helped to cut the supply portion of my bill clean in half. I recommend talking to them if they give you call.

Price after introductory is too high. Not competitive.

The advertised rate for tge first 30 days was not what i was charged.

I have yet to see a bill reflecting my choice changes.

If you like worrying about getting your electric getting shut off use them. They charge $300 more a month than the regular carrier. Their sales people will lie about services to get you to use them.

I have no idea how it even works. nobody called me. no email. I have no idea how the rate compares to others. Miserable experience. Regret.

Started ay 2.9 per. jumped to5.43,then 6.

These people have been to my house 3 times and was extremely rude every single time. All three times was during the pandemic and not ONCE did they wear a mask! Then DEMANDED that I bring them

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my bill so that they can review it and when I explained that I wasnt interested they wouldnt take no for an answer and the last time they were here my baby started crying so I explained to them that I had to go, they had a crappy remark. So tired of people thinking they can just come to my house and demand that I give them attention or demand they review my bills.

This company is a RIP off. I have seen a higher bill since signing up. Canceled 2 months ago and still seeing on my bill with higher charges than my regular AEP bill.

The only experience I have with this company is their sales representative knocking on my door 30 minutes ago to try to get me to sign up... in the middle of a pandemic, during a stay-at-home order in Ohio. Appalling.

Got a confirmation number on my order. after two months they have no record of order or confirmayion number

I just had a representative from Provision Gas stating she can save me money on my bill. If I just grab my bill and give her the account information. I stated that I am not interested, and she responds with a sarcastic attitude "how are you not interested in saving money and getting a lower rate"? Then she continued with the attitude and sarcastic comments.

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I suggest your people that are representing your company to work on their customer service skills and their sales pitch. Very rude and if that is how they are going to be I have no interest in switching to that company!

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