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AEP Energy is the retail electricity and natural gas arm of American Electric Power. AEP ranks among the nation's largest generators of electricity and is the nation's largest electricity transmission system with major supply infrastructures in Texas, Ohio, Virginia, West Virginia, Tennessee, Indiana, Michigan, Oklahoma, Kentucky, Arkansas and Louisiana.

In 2012, AEP began to make major efforts towards expanding into the realm of retail energy with purchases of Blue Star Power in Illinois, as well as plans to pursue retail energy sales in Texas and Ohio. It is expected they will continue to expand into the retail natural gas and electricity markets across the United States.


Our Grading of AEP Energy

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AEP Energy Plan Summary

AEP Energy does not currently have any plans available on OH Energy Ratings.

We recommend plans from Constellation and CenterPoint Energy Services instead.

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Customer Reviews of AEP Energy

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Most Recent AEP Energy Reviews  


Great Service Affirdable Rates
I have been with AEP for 24 months.
Very simple manage your utility Bill's and length of time on contracts. I just locked in for 12 months more for .059 per kwh. I keep an eye on my contract expiration and renew everytime the rates drop. If you do not manage and you go out of contract you get market rates.
410 Js from Pasadena MD

Easy renewal process
If you like the ability to check your account online, contract start and end date, contract rate, usage history, compare your usage to past history. Renew with comparisons to other contracts and provide decent rates. Not sure what you would not like ? If you like 24/7 online access and if you really want to talk to someone a customer service line. Good company for decent rates and account access. Ray from Philadelphia PA



4-5 Star Reviews: 2 (20%)



Great Service Affirdable Rates

I have been with AEP for 24 months.
Very simple manage your utility Bill's and length of time on contracts. I just locked in for 12 months more for .059 per kwh. I keep an eye on my contract expiration and renew everytime the rates drop. If you do not manage and you go out of contract you get market rates.

410 Js from Maryland
May 8th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?
No 3-4 star reviews have been posted or approved yet

2-3 Star Reviews: 1 (10%)



Into re-upsane time

I will NEVER put myself thru this ridiculous procedure to CONTINUE with AEP. 30 minutes on the phone, repeating the same questions again 3 times, drove me to insanity.

Directions on the letter did not comply with system. NEVER AGAIN1

Suzanne McClure from Pennsylvania
November 8th, 2017

Billing & Account Management
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1-2 Star Reviews: 7 (70%)



I thought monopolies were against the law?

There is literally nowhere to get electricity except AEP where I live. I recently moved and for some reason the post office didn't bring my mail until a month later. By that time I was two months behind on my bill an AEP shut my electricity off whem it's 23 degrees outside and I have kids in my house. I looked in my mailbox and there was my first bill finally with my new account number on it that I needed in order to pay my bill on time. I called customer service and spoke to a supervisor and they both told me it was too bad and it wasn't their fault literally. I had to call the corporate office to actually get ahold of someone that was willing to waive the $53 reconnect fee that I didn't have that I was forced to borrow money to pay for so my kids wouldn't freeze to death trying to get my electric turned back on . Don't waste your time looking up AEP customer service cuz they will not help you. Look up the corporate office in Columbus they will actually listen to your problems

Angry Ohio resident from Zanesville, Ohio
January 17th, 2020

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AEP Energy News  


Cheap 24 Month Electricity in Columbus
It's just apples to apples. AEP Ohio's PTC is low but it won't last. When you compare electricity rates, you'll find that long term fixed plans can save you the most money on your electric bill. Ohio Apples to Apples Compare Electricity Plans At the end of May,  American Electric Power (AEP)’s...

These Columbus Electric Rates Beat PTC!
Believe it! AEP Ohio's Price to Compare rate is higher than any electricity plan offered by these five Ohio retail suppliers. AEP's rates also change to who-knows what every two months. These supplier plans stay low and fixed year 'round! Shop now and save! Compare AEP Electricity Prices Electric...

Why Shop Now For Cheap AEP Electric Supplier?
Compare your current AEP Ohio electric rate to what's electric suppliers are offering now! Shop for the best Ohio electricity suppliers now and save when rates go up! Cheap AEP Ohio Electric Rates Easter has now hopped past us, and now spring has sprung the shoulder month electric rates on us. On...

AEP Energy FAQs  


Where can I order AEP Energy electricity?


AEP Energy does not have any electricity plans

Where can I order AEP Energy natural gas?


AEP Energy does not have any natural gas plans

What do customers think about AEP Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average AEP Energy customer review is 0 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

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