AEP Energy VS. Closely Rated Electricity Companies
What Do The Ratings Mean?
We take the ratings from the different areas, weight them for importance, and calculate an overall score for that provider.
The Communication rating looks at the breadth of avenues that the provider uses to communicate with their customers, including things like texts via cell phone, emails, and bills.
Community Outreach looks at a provider's involvement in its community and giving back. This score includes carbon footprint involvements, charity programs for customers, charity involvement, employee engagement programs and volunteering.
Market Perception Rating
Market Perception is an average score from other market scores and resources such as the Better Business Bureau, Public Utility Commission of Texas, and other 3rd party surveys.
Operations measures a company's effectiveness at, well, keeping the lights on. This category measures how well a company does at going about their daily business. Can customers access their account online? Do they send their bills out on time and consistently? Are things as easy as possible on their customers? This category looks at those aspects of a company's effectiveness.
We looked at providers' product mix, types of plans, accessibility and incentives. This score is based on a review of non-traditional products, tiered pricing, green plans, and prepay options. It is also based on accessibility by measuring deposit options, payment amounts, credit requirements, base charges and monthly recurring charges, and finally incentives; gift cards, bill credits and customer rewards.
Available Electricity Plans from AEP Energy
These are a few electricity plans that we think you'll like. We also have a more detailed listing of all OH electricity and natural gas plans for AEP Energy, or you can use our AEP Energy electricity rate comparison page to find a great deal.
Available Natural Gas Plans from AEP Energy
These are a good sampling of plans from AEP Energy. Here you may view a comprehensive list of all OH plans for AEP Energy, or you can use our AEP Energy natural gas rate comparison page to find the best AEP Energy natural gas plan for your needs.