AEP Energy Ratings and Rankings

We collected data and analyzed AEP Energy, taking into account many aspects of their performance. These scores were collated and compared to other competitors in the Ohio electricity market. Higher scores indicate better performance.

You can also find out what actual AEP Energy customers have to say on our AEP Energy Customer Reviews page.

AEP Energy Ratings

The overall score for AEP Energy is 0. Their best category was none where they earned a score of 0, while their worst rating came in at 6 in none.

AEP Energy VS. Closely Rated Electricity Companies

Plan Name
The 'MRC' or 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
TrueSimple 24
$1.99 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
TrueSimple 12
$1.99 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability
TrueSimple 6
$1.99 monthly recurring charge
Fixed Rate Non-Renewable
Check Availability

What Do The Ratings Mean?

Rating Overall

We take the ratings from the different areas, weight them for importance, and calculate an overall score for that provider.

Communication's Rating

The Communication rating looks at the breadth of avenues that the provider uses to communicate with their customers, including things like texts via cell phone, emails, and bills.

Community Rating

Community Outreach looks at a provider's involvement in its community and giving back. This score includes carbon footprint involvements, charity programs for customers, charity involvement, employee engagement programs and volunteering.

Market Perception Rating

Market Perception is an average score from other market scores and resources such as the Better Business Bureau, Public Utility Commission of Texas, and other 3rd party surveys.

Operations Rating

Operations measures a company's effectiveness at, well, keeping the lights on. This category measures how well a company does at going about their daily business. Can customers access their account online? Do they send their bills out on time and consistently? Are things as easy as possible on their customers? This category looks at those aspects of a company's effectiveness.

Products Rating

We looked at providers' product mix, types of plans, accessibility and incentives. This score is based on a review of non-traditional products, tiered pricing, green plans, and prepay options. It is also based on accessibility by measuring deposit options, payment amounts, credit requirements, base charges and monthly recurring charges, and finally incentives; gift cards, bill credits and customer rewards.

Available Electricity Plans from AEP Energy

These are a few electricity plans that we think you'll like. We also have a more detailed listing of all OH electricity and natural gas plans for AEP Energy, or you can use our AEP Energy electricity rate comparison page to find a great deal.

Available Natural Gas Plans from AEP Energy

These are a good sampling of plans from AEP Energy. Here you may view a comprehensive list of all OH plans for AEP Energy, or you can use our AEP Energy natural gas rate comparison page to find the best AEP Energy natural gas plan for your needs.