Recent Bad Reviews


Recent Complaints and Negative Reviews (190 reviews)



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(1 / 5)

  I have yet to see a change in my bill. My last bill still had the old provider.

Julie Zeigler
January 7th, 2025

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Public Power


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Terrible! Pushy! Deceitful

(1 / 5)

  I understand energy suppliers and how things work, but somehow I fell for the pushy door to door sales. He used the term fixed for 30 days. My rate was accurate for 30 days then the rate more than doubled. Highest electric bill I have EVER incurred! Avoid this company at all costs

Holly G
January 7th, 2025

Were sorry to hear about your experience and appreciate you bringing this to our attention. We take concerns about sales practices and billing seriously. All our plans and terms are explained during the enrollment and confirmed in writing, but we understand how frustrating unexpected charges can be.

Wed be happy to review your account in detail and clarify your rate and plan. Please contact us at 1-800-930-5427 or email us at hello@getprovision.com so we can investigate and help resolve this for you.

Thank you,
Provision Customer Care Team

Provision Power & Gas Responds April 21st, 2025
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Provision Power & Gas


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Please go elsewhere

(1 / 5)

  Company violated contract and lied about service dates. Customer Service rep agreed that this happened, but refused to correct the issue or provide the refund that was due. Go elsewhere!

ss
January 6th, 2025

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Think Energy


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Bad experience , BEWARE

(1 / 5)

  Beware of shady practices. I was told no early termination fees when the guy came knocking at my door. All he was pushing was a lower rate, he was also very pushy. I would not recommend using this company

Kyndra
January 2nd, 2025

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Constellation


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False representation

(1 / 5)

  After having think energy for 6 months I was suppose to receive a $100 gift card when I called to inquire it was then I was informed that I needed to have a usage amount and I didn't I was also informed that it would come in an email I believe this company lures customers by offering $100 gift cards but they don't disclose everything you need to qualify I find them to be very deceptive on how they get their customers to come over to them and I would never recommend them

Jim jones
December 29th, 2024

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Think Energy


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