Find the Cheapest Electricity Rates for Lakewood OH 44107

Change

“ The process was easy and the information provided answered all my questions. ”

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

it was what i expected

“ great price thanks ”

---

Symmetry Energy Solutions responds December 30th, 2019:

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

it's worth it

“ I signed up with some guy in Walmart. I usually don't stop at those kind of things but he seemed so happy i had to see what it was all about. I signed up before thanksgiving. First bill i saved a few dollars. I noticed a difference when my bill went from $220 down to $175. I saw these reviews and noticed everyone saying the same thing. The very few writing 5 star reviews are satisfied with NRG's service. Call and keep the program. Everyone wants to write a bad review when something doesn't go their way. Nobody writes a good review, when it meets their expectations. ”

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

George

“ Good price and service! ”

---

Symmetry Energy Solutions responds December 26th, 2019:

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

Dominion

“ Called to start service, woman I spoke to originally was awesome! The day my service was scheduled to be turned on the buzzer to our apartment was learned to not be working. So the service person left. I called to reschedule and asked if the service person could call when they arrived so someone would know to buzz him in. They told me no, the only call I would receive would be the automated one. I said okay, so how long after that automated call should I expect the service person to be here. They responded, could be 5 minutes, could be an hour. I then asked, can I speak to a manager?, the representative responded, you can, but not about that. I have never experienced such poor customer service in my life! I am trying to find all other options for gas service in My area, even if it involves paying more to avoid giving a dime to this company! ”

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

SCAM- door to door sales

“ Absolutely a scam. At 7pm on a Sunday, I get a knock on the door from a woman working for Tomorrow Energy. She states that due to First Energy charging customers incorrectly for solar panel charges and other hidden fees, that she may actually be able to lower my bill. She asks to see my electric bill and rattles off some random number- "yeah, you're paying 10 cents per kWh and I can actually get you to about 8 cents". I ask how that's possible and she just states because I would be buying directly from the supplier. She does the same thing for my gas bill. Next thing I know, I'm signed up on some contract and I'm being handed a phone and told that I'm going to be asked a few questions to finish the process. She says "listen, they are going to ask if I have left the premises. Please just say yes. I'm just saying this because I know a lot of people have had questions for me after the phone call and I don't want you to have to chase me down or me not be available to you". Thinking nothing of it (stupidly I know), I finish this phone call and opt to have some contract sent to me via email. I thank this woman for her help saving me money and she leaves. However, as soon as she leaves I start to think it was strange....on a Sunday at 7pm I've never been contacted by any reputable business. I decide to take a look at the contract I was sent and compare the numbers to my actual bill. I see that the woman made up a random number to offer me a "lower" rate, when it was actually raising my rate by 3%. I called immediately the next morning and canceled the enrollment and called each of my utilities to tell them not to switch me over. If you want to push a product fine, but this company needs to employ people who don't shake your hand and lie directly to your face so that they can get a commission. Cost of living is high and some people are scraping pennies to make ends meet. To walk into someones house claiming to help save them money, when you are just putting them into a worse financial situation than before is truly disgusting. To sum this up, educate yourself on your utility costs, so that when these people come knocking on your door you won't be fooled like I was. The only consolation I have is that I didn't wait till I got the bill to start investigating. ”

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :