Billing Problems and Complaints (598 reviews)
Excellent
“ Friendly customer service, questions answered, transfer made. Haven't received my first billing as yet, but sure things will be fine. They also have programs I was not aware of when I called to inquire and may take advantage when I get settled on ”
March 25th, 2023
Nice Customer Service Representative
“ I telephoned American Power and gas of PA today regarding my account and spoke with a representative by the name of John Neesham. Although he was unable to help me acquire a new billing contract on our call, he explained how "variable rate" billing works... It was good to know. ”
August 3rd, 2022
Seamless Savings
“
I used the NOPEC website to browse available gas suppliers in my area (Ohio). After refviewing them, Symmetry had the best price.
I switched online and received a confirmation from them with a transfer date. My was seamless. My first bill from Dominion East Ohio gas with the new supplier had a substantial savings. I used a little more gas for the billing period yet my total bill was over $50 LESS. ”
February 13th, 2022
Thank you Abigail
“ Abigail helped with my billing charges. Shes very professional and very helpful. I recommend this company. Thanks! ”
January 17th, 2022
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