Billing Reviews

“  Signed up for gas service on 12/4. I have experienced 2 billing cycles now with no change is price. Still billed by my previous supplier. ”

“  It's really too soon to really tell if they are going to save me any money or not, since my billing cycle hasn't switched over yet. ”

“  So far, I have just enrolled with Energy Harbor - which was easy to do. Have not yet encountered my first billing cycle. ”

“  Simple. Disconnected me for $56.25 for 3 hrs lol. Hot temp here in Addison Tx Friday thru the Midday, (no less). Ended up paying $79 & change instead of adding it to the next billing cycle. Definitely switching back to previous provider. Not even worth it if u have 2 steal from your consumers Ey?. ”

“  I am sure this applies to ALL gas suppliers who charge an early termination fee, so use caution when choosing a company that does charge an early termination fee. I received a notice in the mail from Ohio Natural Gas saying my plan was about to expire. After checking the Apples to Apples site I found a company that was less expensive and did not charge an early termination fee, so I signed up with the new company. It was my understanding that it could take 1-2 billing cycles for the change to take place, so I felt I was safe. Guess again. The switch happen a couple weeks before the end of the contract, and I just got a bill in the mail for a $75.00 early termination fee from Ohio Natural Gas. Buyer beware, if you choose a different provider and have an early termination fee associated with your old contract BE SURE it does not take effect until after your current contract is over, because this company will not give you any grace, or forgiveness. The only option offered to me was to change back to Ohio Natural Gas as my provider, which I chose not to do so that I won't have to continually worry about the early termination fee issue. It was my mistake, but it won't happen again. ONE way to avoid this problem is to choose a company that does not charge an early termination fee. I was told that all of Ohio Natural Gas six and 12-month contracts have them. Look for a company that doesn't charge an early termination fee, even if they charge a tiny tad more per ccf, because one little mistake, like mine, and any savings will be lost by having to pay an early termination fee. ”