Recent Bad Reviews

“  My bill jumped from $4mcf to $14mcf without warning. On their website you can sign up for a plan that is $5per mcf at this moment but they are charging customers almost triple that amount ”

“  They dont tell you everything and youll end up having issues with billing I signed up and canceled right after not even a week apart and received two bills robbery I would definitely not recommend and will definitely pass along my reviews on media not to join! ”

“  Toledo Edison has the worst customer service department and no matter how much you pay them a month they F@CK you!!!! They monopolize the market in the Toledo area and there is NOTHNG you can do to get out of their BOGUS FEES AND CHARGES!! Getting in bed with the devil if you want electricity!!! ”

“  Extremely poor customer service.
Representatives need better training in customer service and problem resolution. ”

“  The monthly rate may be a cent cheaper or possibly more expensive then your electric company but they make much much more then that back when they scam you for the next 2-3 billing cycles after you tell them you would like to end your contract on the date it is supposed to end. They basically just never cancel your contract, charge you double what your electric company charges per kwh then you have to have your electric company remove them from your bill. ”

“  The sales rep that came to my door explained to me that he could lower my rate and I ASKED multiple times that it wasn't going to switch my current plan and he said no it would only lower the rate and wouldn't switch companies. I have this all on camera...disgusting to lie to people, really makes not want to ever go with the company ever even if the one I'm with is more expensive than Direct Energy. ”

“  My summer electric bills went from 400 a month to 600-700 month. They are greedy!!! ”

“  My bill went up double with no notice (500 dollars) when I went to switch to another supplier, Inspire blocked it, and lied about it. They claim they have no record but the Electric company has a record, the new supplier has a record, and I have records, plus a phone call from Inspire asking why I was leaving. When I called to ask them why they were still my supplier, they lied several times on the call (the story changed), and I escalated and still have not gotten a call back. Reading these reviews, we need a class action lawsuit ”