Switch Energy Customer Reviews

We've been collecting customer reviews for Switch Energy so you can get the inside scoop on what it's like to be a customer.

If you want to know our take, check out our Switch Energy Ratings page.

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Switch Energy's Customer Reviews Summary

Switch Energy Scores and Ratings:

OH Energy Ratings Overall Score for Switch Energy

2.0 / 5

Switch Energy Reviews

8 Reviews for Switch Energy

8

total reviews

Compare to Switch Energy Electricity Rates

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Switch Energy has an average user review of 1.3 / 5.0 stars; they respond to 100% of their customer's reviews.

How do I leave a review for Switch Energy?

At OH Energy Ratings you will find one of the most straightforward, comprehensive, and longest-running Switch Energy customer review communities around. With 8 reviews so far, we pride ourselves in our ability to showcase and facilitate customer reviews so that you know you'll be getting the electricity provider that's right for you! If you are a Switch Energy customer and would like to make yourself heard, then you are welcome to leave a review on our Switch Energy Customer Reviews Page.



Overall Rating
Bait and Switch
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

7 months into a 24 month fixed rate plan, Switch unilaterally cancelled the agreement.

Tom from Mount Vernon, OH on October 24th, 2021
Overall Rating
Avoid. They will cancel.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

After only a couple months, get a notice that Switch is cancelling. Guess prices went up and they don't want to honor their agreements. They should have to pay me a penalty. Avoid this company, they are dishonest.

Andrew from Columbus, OH on October 29th, 2021
Overall Rating
THEY WILL TERMINATE YOUR CONTRACT
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

If you agree, for example, to a two year contract, this company will terminate the contract as soon as energy rates rise. Awful, dishonest company. Do NOT enter a contract with them!!

Roy from Columbus, OH on October 25th, 2021
Overall Rating
I would give it 0 or -1 if I could
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Switched to Switch Energy with fixed rate for a term of 24 moths. After 2 months of service, I got a letter from my electric service provider stated as, " Switch Energy, LLC has informed us that they will no longer supply your electric commodity service". Shame Switch Energy! You just kick out customers like me as soon as the rate going up. If that is case, what is the point to sign a contract with a term of 24 months.

Jerry from Mason, OH on October 23rd, 2021
Overall Rating
Deceptive and wont honor rates
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Dont use this company. Should be banned from selling energy. Wont honor rates.

Bob from Bellbrook, OH on October 18th, 2021
Overall Rating
Terrible company
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

They made me agree to an 18 month commitment with a $100 charge for early termination... However, there is no actual commitment from them. They cancelled my agreement early and of course as the consumer I get absolutely nothing other than a headache but if I had chose to leave them they would have billed me for $100. Early termination costs should be a two-way street. This is a terrible company and no one should do business with them

Very Dissatisfied from Dayton, OH on October 18th, 2021
Overall Rating
Don't bother
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

I signed up for a 2 year fixed rate plan in July 2021. After 3 months, without warning, they cancelled the plan.

James from Reynoldsburg, OH on October 15th, 2021
Overall Rating
Switch Energy LLC Drops Customers
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Was notified today that Switch Energy LLC would not honor their two year price agreement as my energy supplier at .0444.


They said my account no longer meets their requirements. Never missed a payment, never late, they just decided my price was to good so bye bye
STAY AWAY, VERY FAR AWAY

Ben Dover from Louisville, OH on October 14th, 2021