Our Grading of LifeEnergy
Customer Reviews of LifeEnergy
Most Recent LifeEnergy Reviews
Happy with service — Ron from Round Rock TX
Im still fairly new to the program , but think it is a fair price and customer service was excellent. — Donald from Bethel OH
Transparent and speedy service. Highly recommended. — JD from Houston TX
4-5 Star Reviews: 5 (29%)
Im still fairly new to the program , but think it is a fair price and customer service was excellent.
3-4 Star Reviews: 1 (6%)
Happy with service
2-3 Star Reviews: 1 (6%)
every time I call I am on hold for at least 30 minutes. And they are closed after 5pm so if you call at 4pm they will keep you on hold until 5pm and then you will get the office is closed voicemail. if you are lucky, you may get a call back from an "after hours" person.
1-2 Star Reviews: 11 (65%)
I never received notification by mail or email that my renewal was coming up. Contract says that they will contact you at least 45 days prior to the end of your contract. I did receive one phone call which the representative quoted me a renewal rate. I replied that the renewal rate was too high and that I would not be renewing with that company. Apparently because I did not make another phone call canceling the service they charged me a rate triple what I was paying before. My bill was almost $700 for one month. When I contacted customer service they said there's nothing they can do. They did not care that I had a personal tragedy in the family or that I was having financial difficulties. They truly do not care about their customers. Do not use this company.
Where can I order LifeEnergy electricity?
LifeEnergy does not have any electricity plans
Where can I order LifeEnergy natural gas?
LifeEnergy does not have any natural gas plans
What do customers think about LifeEnergy?
That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average LifeEnergy customer review is 2.2 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.