Cirro Energy -- Profile Analysis

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Cirro Energy provides energy to over 150000 customers in Texas, and has expanded to offer electricity plans in New York and Pennsylvania.


Our Rating of Cirro Energy




All Cirro Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
Best No Contract Plan
1 month
Variable Rate
$0.539 / ccf
39.6% under market rate
Compared to the current Columbia Gas rate of $0.8917 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.649 / ccf
27.2% under market rate
Compared to the current Columbia Gas rate of $0.8917 / ccf
$0.00 monthly recurring charge
  • 1 Year No Bill Surprises
  • No monthly service fee
  • 24 Month Fixed Rate
    24 month
    Fixed Rate
    $0.689 / ccf
    22.7% under market rate
    Compared to the current Columbia Gas rate of $0.8917 / ccf
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    $0.799 / ccf
    10.4% under market rate
    Compared to the current Columbia Gas rate of $0.8917 / ccf
    $0.00 monthly recurring charge
    Best Overall Value!
    24 month
    Fixed Rate
    $0.799 / ccf
    10.4% under market rate
    Compared to the current Columbia Gas rate of $0.8917 / ccf
    $0.00 monthly recurring charge
    30 Month Fixed Rate
    30 month
    Fixed Rate
    $0.799 / ccf
    10.4% under market rate
    Compared to the current Columbia Gas rate of $0.8917 / ccf
    $0.00 monthly recurring charge
    6 Month Fixed Rate
    6 month
    Fixed Rate
    $0.799 / ccf
    10.4% under market rate
    Compared to the current Columbia Gas rate of $0.8917 / ccf
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    $0.829 / ccf
    7.0% under market rate
    Compared to the current Columbia Gas rate of $0.8917 / ccf
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    $0.855 / ccf
    4.1% under market rate
    Compared to the current Columbia Gas rate of $0.8917 / ccf
    $0.00 monthly recurring charge
    18 Month Fixed Rate
    18 month
    Fixed Rate
    $0.855 / ccf
    4.1% under market rate
    Compared to the current Columbia Gas rate of $0.8917 / ccf
    $0.00 monthly recurring charge
    12 Month Indexed Rate
    12 month
    Indexed Rate
    $0.899 / ccf
    $0.00 monthly recurring charge
    24 Month Fixed Rate
    24 month
    Fixed Rate
    $0.949 / ccf
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    $0.950 / ccf
    $0.00 monthly recurring charge
    12 Month Fixed Rate
    12 month
    Fixed Rate
    $0.999 / ccf
    $0.00 monthly recurring charge
  • Lock in your low fixed rate
  • No monthly service fee
  • Cirro Energy Plan Summary

    Cirro Energy does not currently have any plans available on OH Energy Ratings.

    We recommend plans from Symmetry Energy Solutions and Provision Power & Gas instead.

    View Cirro Energy Plans

    Customer Reviews of Cirro Energy

    Reviews Overall

    22nd place
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    Read Reviews

    Most Recent Cirro Energy Reviews  


    Excellent, great company
    I shopped around and discovered that TXU and Centerpoint have hidden cost that bring your bill up with unrealistic costs Jerry from Baytown TX

    HONEST AND TRUE TO THEIR AGREEMENT
    Five stars to Cirro Energy for Excellent Customer Service! I signed up for a flat rate electricity plan and it is unbelievably Great! From day one to the present I have been treated honestly, with care and concern by this company. My rate is as advertised and autopay is as agreed. Great Folks to deal with Great Price, Service with old school Integrity ! Thank you Cirro I Highly recommend your service. Roncha from Houston TX

    Always Good Customer Service
    Everything I talk to these people they are courteous, professional, attentive,, and the list goes on. I have Never experienced a rude individual. Even during the freeze when I know they had to be frustrated.... They just listen then respond. I have not once had to follow up on something they told me they would do. NOT ONCE!!! Do you know how rare this today. Most companies drill customer service about how fast t
    you are to get them off the phone. If Cirro has this issue they do a great job of keeping it under wraps. I have never felt rushed or as if the CSR do not care. They are extremely thorough with their jobs for the most part. I love great customer service....
    Thanks to all you for doing an outstanding job!!!
    Amanda O. from Katy TX


    4-5 Star Reviews: 41 (18%)



    Excellent, great company

    I shopped around and discovered that TXU and Centerpoint have hidden cost that bring your bill up with unrealistic costs

    Jerry from Texas
    March 6th, 2022

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    3-4 Star Reviews: 13 (6%)



    Very good

    very nice

    abraham Samuel from Texas
    September 10th, 2020

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    2-3 Star Reviews: 21 (9%)



    Goodbye

    I have been with Cirro since they first opened, I think in 2001. I just renewed at 11.00 cents per kwh and have a confirmation number. They are charging 12.72 cents. After 3 phone calls and a run around I gave up. Who would chose to pay 12.72 for something they can get for 11.00? Who? I have probably paid Cirro $100,000 over the years, and was basically shown the door.

    Goodbye from Texas
    August 25th, 2020

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    1-2 Star Reviews: 118 (52%)



    Referrals

    I emailed Cirro about if they have a referral program. My brother signed up with them at my suggestion. They responded back asking about my brother's new account so they could verify it. My next email from them said they don't have a referral program. If they didn't have one, why did they ask me for his account info? I think they say they have a referral program but don't want to pay it. Poor customer service because they lied. Either they do or they don't have a referral program. If they do, why ask customers to verify the new account info? If they don't, why not just say they don't?

    Keith Jacobs from Texas
    March 15th, 2022

    Billing & Account Management
    Customer Service
    Order Experience
    Pricing, Plans, & Promotions
    How likely are you to recommend?

    Cirro Energy News  


    No applicable blogs have been written


    Cirro Energy FAQs  


    Where can I order Cirro Energy electricity?


    Cirro Energy has electricity plans in Texas

    Where can I order Cirro Energy natural gas?


    Cirro Energy does not have any natural gas plans

    What do customers think about Cirro Energy?


    That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Cirro Energy customer review is 2.5 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.



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