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Liberty Power was founded in Houston, Texas in 2001. While they do provide residential electricity, they specialize and concentrate on commercial electricity to businesses and government entities. Liberty Power is licensed to sell electricity in Connecticut, Delaware, Illinois, Massachusetts, Maryland, New Jersey, New York, Texas and Washington, DC.

Our Grading of Liberty Power

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Liberty Power Plan Summary

Liberty Power does not currently have any plans available on OH Energy Ratings.

We recommend plans from Symmetry Energy Solutions and Santanna Energy Services instead.

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Customer Reviews of Liberty Power

Reviews Overall

51st place
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Most Recent Liberty Power Reviews  


Liberty power
I am paying only $40.00 bills every month! The amount of savings I have is amazingggg Denisse mimiaga from Grand Prairie TX

Majority Good Experience
We signed up with a door-to-door guy--he and his partner were very informative, personable, funny. He took lots of time and helped us look up our current provider and plan on my husband's phone. My only complaint is that he talked REALLY fast so there was lots of request for repeating--he always accommodated these requests and really wanted to be sure we understood everything.

Liberty appeared to be a better deal and so far our bills have supported this. I see other reviews about really big bills and wonder if those people were on an average billing plan before and with Liberty they are not. I did get hit with a cancellation fee from my previous company but was NEVER told that Liberty would cover that cost. I did get hit with late fees associated with being on their auto-pay feature and when I called was told that it is just an unfortunate fact that even if the lateness is caused by the banking system, they still consider it late. I take exception to that policy and will take the advice of another reviewer and just pay the bill myself, early. Customer Service, while delivering the company line, was very professional and empathetic. It wasn't his fault that the company has a stupid policy.

I have received my gift cards as promised and plenty of notification and instructions to take advantage of the rewards program--like other companies who offer such rewards programs (Credit Cards come to mind), it is a marketing/promo scheme for a variety of companies...I will use my reward dollars toward gift cards for places I already shop/eat.

I only gave a 3 star for recommending the company because I am still in my first year with Liberty so have not experienced a summer yet. Also, I am not in the habit of "recommending" utility companies to people I know. That's kind of odd to me.
Elizabeth from Waco TX

Pretty good
Nice pricing, customer service was prompt and knowledgeable. only took a few minutes to enroll Jjordan from Plano TX


4-5 Star Reviews: 8 (12%)



Liberty power

I am paying only $40.00 bills every month! The amount of savings I have is amazingggg

Denisse mimiaga from Texas
April 7th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 4 (6%)



Majority Good Experience

We signed up with a door-to-door guy--he and his partner were very informative, personable, funny. He took lots of time and helped us look up our current provider and plan on my husband's phone. My only complaint is that he talked REALLY fast so there was lots of request for repeating--he always accommodated these requests and really wanted to be sure we understood everything.

Liberty appeared to be a better deal and so far our bills have supported this. I see other reviews about really big bills and wonder if those people were on an average billing plan before and with Liberty they are not. I did get hit with a cancellation fee from my previous company but was NEVER told that Liberty would cover that cost. I did get hit with late fees associated with being on their auto-pay feature and when I called was told that it is just an unfortunate fact that even if the lateness is caused by the banking system, they still consider it late. I take exception to that policy and will take the advice of another reviewer and just pay the bill myself, early. Customer Service, while delivering the company line, was very professional and empathetic. It wasn't his fault that the company has a stupid policy.

I have received my gift cards as promised and plenty of notification and instructions to take advantage of the rewards program--like other companies who offer such rewards programs (Credit Cards come to mind), it is a marketing/promo scheme for a variety of companies...I will use my reward dollars toward gift cards for places I already shop/eat.

I only gave a 3 star for recommending the company because I am still in my first year with Liberty so have not experienced a summer yet. Also, I am not in the habit of "recommending" utility companies to people I know. That's kind of odd to me.

Elizabeth from Texas
March 5th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 3 (4%)



Horrible

The reps are very unprofessional. They talk to you rudely. Dont waste your time.

Unsatisfied from Texas
June 12th, 2020

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
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1-2 Star Reviews: 45 (67%)



Unwanted soliciting in locked apt

I get home from work with grocerys in hand a man in an orange vest is knocking on my neighbors door than stops me ask if i live here. Try to tell me we have been working on peoples elevtricity in the building. Trying to give people rebates asking to see my bill saying he can keep it at a fixed rate but not telling me id save anything by switching other than giving me a rebate. I told him hold on a minute as i get my groceries in the house he says take your time. Then proceeds to try and record the conversation and sign me up for 2 years. I told him wait one more second and j grab my phone telling him I was going to look up his business. He abruptly says I have other customers to help hands me a paper to contact liberty knocks on yet another neighbors door I come back out about to call the police for solicitation he sees me and walks out. There are quite a few elderly citizens in my building and they don't deserve this scam well no one does anyway if I see them again I will make sure I knock them square on the jaw and then call the police. The guy was extreme rude showing up at 5 pm. For anyone that says these people are a legit business they are obviously a paid cockroach working for them. Complete scum of the earth these people are.

Elevated citizen from Broadview Heights, Ohio
May 10th, 2019

Billing & Account Management
Customer Service
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Liberty Power News  


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Liberty Power FAQs  


Where can I order Liberty Power electricity?


Liberty Power does not have any electricity plans

Where can I order Liberty Power natural gas?


Liberty Power does not have any natural gas plans

What do customers think about Liberty Power?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average Liberty Power customer review is 1.3 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All Liberty Power Plans  


Plan Name
Company
/
Rating
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
$0.830 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.639 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.599 / ccf
1.3% under market rate
Compared to the current Columbia Gas rate of $0.6070 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.719 / ccf
$0.00 monthly recurring charge
2 Year Fixed Rate
24 month
Fixed Rate
$0.555 / ccf
8.6% under market rate
Compared to the current Columbia Gas rate of $0.6070 / ccf
$0.00 monthly recurring charge
1 Year Fixed Rate
12 month
Fixed Rate
$0.669 / ccf
$0.00 monthly recurring charge
12 Month Indexed Rate
12 month
Indexed Rate
$0.655 / ccf
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.659 / ccf
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
$0.689 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.689 / ccf
$0.00 monthly recurring charge
6 Month Fixed Rate
6 month
Fixed Rate
$0.699 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.899 / ccf
$0.00 monthly recurring charge
Variable Rate
1 month
Variable Rate
$0.675 / ccf
$0.00 monthly recurring charge
12 Month Fixed Rate
12 month
Fixed Rate
$0.849 / ccf
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.999 / ccf
$0.00 monthly recurring charge
18 Month Fixed Rate
18 month
Fixed Rate
$0.599 / ccf
1.3% under market rate
Compared to the current Columbia Gas rate of $0.6070 / ccf
$0.00 monthly recurring charge
24 Month Fixed Rate
24 month
Fixed Rate
$0.849 / ccf
$0.00 monthly recurring charge
Popular Plan
30 month
Fixed Rate
$0.555 / ccf
8.6% under market rate
Compared to the current Columbia Gas rate of $0.6070 / ccf
$0.00 monthly recurring charge