IGS Energy Customer Reviews

We've been collecting customer reviews for IGS Energy so you can get the inside scoop on what it's like to be a customer.

If you want to know our take, check out our IGS Energy Ratings page.

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IGS Energy's Customer Reviews Summary

IGS Energy Scores and Ratings:

OH Energy Ratings Overall Score for IGS Energy

2.0 / 5

IGS Energy Reviews

40 Reviews for IGS Energy

40

total reviews

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IGS Energy has an average user review of 1.4 / 5.0 stars; they respond to 100% of their customer's reviews.

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At OH Energy Ratings you will find one of the most straightforward, comprehensive, and longest-running IGS Energy customer review communities around. With 22 reviews so far, we pride ourselves in our ability to showcase and facilitate customer reviews so that you know you'll be getting the electricity provider that's right for you! If you are a IGS Energy customer and would like to make yourself heard, then you are welcome to leave a review on our IGS Energy Customer Reviews Page.



Recent Good Review from Bruce

Overall Rating
EDUCATE YOURSELF
Plans & Pricing
Order Experience
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Account Management
Likely to recommend

I read the other review here and they don't sound very educated. ALL SUPPLIERS HAVE TERM LIMITS!! If you don't renew, you go variable! As for "being switched without knowing..." IGS has purchased several energy companies over the years....it's by default people.



Don't complain if you don't renew for a fixed rate, don't complain if you're past company was bought out because they did shitty business. I'm thankful IGS educates.

IF YOU DON'T ASK, YOU WON'T KNOW!

People Are Dimwits from Mansfield, OH on January 29th, 2021
Overall Rating
IGS is a very reputable company for energy rates
Plans & Pricing
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Likely to recommend

Ive been an IGS customer for 7 years and they continue to provide competitive rates without price gouging the customer at the end of the contract! My IGS territory manager keeps me up to par with my rates and educate me on what the markets are doing!

Bruce from Canton, OH on January 11th, 2022
Overall Rating
Lies and deceit
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Likely to recommend

This company employs unscrupulous sales people. We were lied to by our salesman who told us we could cancel without penalty. He had me sign on an ipad and basically never showed us a contract but said he forwarded to us. We did not get copies so were unable to cancel within three days as it simply slipped our minds. After canceling we were charged cancelation fees. Not until I complained through BBB did we even see the agreement. Igs finally sent me the contracts 4 months later and basically told me to pound sand. This is a dishonest group with a rich man living in dublin enjoying his company's larceny. If you've had problems report it to the Ohio AG.

Chuck from Chillicothe, OH on June 2nd, 2023
Overall Rating
IGS scam
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Likely to recommend

I will never recommend IGS to anyone. My bill for them has doubled. I am shocked that it went up so high. Do not go with IGS

Marlene Griffin from Mentor, OH on April 19th, 2023
Overall Rating
Scam
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Account Management
Likely to recommend

I had a sales person knock in my door claiming previous owner of the home used them. Everything this man told me was a lie! You will pay More, then they will cancel you claiming you picked another electric company and then you will be double charged and the new electric company that is picked for you will also charge you! I'm on social security and this has cost me around $800 that I don't have! My advice DO NOT USE iGS, total scam

Sandy Wolf from Dayton, OH on April 2nd, 2023
Overall Rating
Rip-off
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Likely to recommend

First of all, I am always skeptical of door to door salespersons, but this is how this company operates. They caught my 79 year old husband instead. They talked him into a fixed. However they failed to acknowledge the length of the contract. We went from 3% rate to 16% without prior knowledge. Beware of anyone showing up at your door with a clipboard trying to sell energy rates that sound too good to be true. As with everything if it sounds too good to be trueit usually is.

Tanya from Lorain, OH on September 29th, 2022
Overall Rating
Rip-off
Plans & Pricing
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Account Management
Likely to recommend

They changed my rate to 0.1599 my Ive received a bill of $500 they changed it without my knowledge!! When I called them to let them know one of person who answered the phone he said that he did not see any letter been sent and the supervisor she said that there is what a joke!! I dont recommend them to nobody.

R. from Dayton, OH on September 8th, 2022
Overall Rating
Worst ever!
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Account Management
Likely to recommend

Do not go with this service. Their prices are so high that my bills have doubled. As a senior citizen I thought I was getting a good deal. Boy was I wrong. They won't let you cancel without paying a $99 cancellation fee. Customer service is the absolute worst. Filed a complaint with BBB. Avoid at all costs or you'll be paying much higher bills!! I will post everywhere I can letting people know what a scam this is.

Nancee Seitz from Norwalk, OH on August 23rd, 2022
Overall Rating
Price Gouging
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Likely to recommend

Was never informed about my account going variable, they jumped up over $100 in one month, when you call nobody cares to help you, cancelled service.

CJ from Massillon, OH on August 23rd, 2022
Overall Rating
Liars and frauds
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Account Management
Likely to recommend

Signed up with them years ago with a fixed rate at 6 cents per kwh then which was good while it lasted then last month with no notice went to 10 cents and just figured it was because of the normal aes rate hike in the news then this month hit us with a 550 dollar bill and realized they were now charging us 16 cents per kwh. Figured it had to be a mistake called them and they told us no mistake your fixed rate contract expired and said they supposedly sent us a letter but never got it. They are lisrs and frauds and will screw you over whenever they get a chance stay away and avoid at all costs.

Claude from New Madison, OH on August 2nd, 2022
Overall Rating
Pushy door to door grifters...
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Likely to recommend

Just moved into a new home so that usually brings out the parasites... was told the previous owner was a client (he was not) and that all the neighbors were (they are not) and that he was somehow affiliated with the township (again... no.) I honestly still can't believe people are allowed to come on people's property and use these high-pressure hustles. It also didn't help him that I've heard of his company and heard the horror stories from people they've scammed.

GL from Maineville, OH on July 29th, 2022
Overall Rating
IGS is a scam
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Account Management
Likely to recommend

I did the Eeny mini mini mo catch the father by the toe and decided to drop IGS in 2019 for my home in 43207.. The company didnt cover most of the repairs causing me great stress and strain and sleepless nights. I dropped the insurance like a hot potato. You get your best ideas in the morning.

IGS Is A Waste Of Money from Columbus, OH on March 17th, 2022