The best review categories for 4 Choice Energy are their plans and pricing, with an average of 1.0 stars, and the order experience, with an average of 1.0 stars.
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
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Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
4 Choice Energy is a scam
I dont know who is the unprofessional individual name Tara or Sarah that answers the calls @ 888 565 4490 but someone needs to have her retrained. Hanging up on a customer is the last thing any customer service rep should ever do to a non-vulgar customer. After 100s of calls which led to being forced into this I joined the service. Once I received documentation in the mail and reading the ridiculous fine print I spoke to Tara or Sarah and cancelled the service on 12/19/2019(cancellation#75896c). Now 4 months later I noticed that you people are still charging me for this service. Company now says that they have my call recorded on March 13th to cancel the service which I didnt do on March 13th I did that on December 9th where is that recording? |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Dez
from
Cincinnati, OH
on
April 15th, 2020
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