Great

“ I found it easy to set up the account online. One unique think I like is the email that lets me know how I am trending (my use) for the month. This helps with keeping within the budget. ”

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So many options but only one choice

“ Choosing an electric company used to be a no-brainer. There was only one to choose! Now, one must be educated as to kilowatt hours and cease and everything else in order to form an educated opinion. Champion help me to do that in layman's terms without making me feel stupid. After being with another company and comparing prices, Champion is now my only choice. ”

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Effortless ...

“ Quick and easy to the point of being effortless ... ”

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New customer

“ We have lived in Texas for 15 years. During that time, we've had several different providers. This is our first time with Champion. It was the easiest company, by far, to deal with-from ordering service, turn on, and billing. The rate is excellent. We are happy we went with Champion. ”

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Cheap and no problems

“ It's only been two months, but we've had no problems since starting. ”

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New company

“ Only with company few months. I'm pleased with service so far.
Had a very deceptive, pricey, poor- customer -service company (Go Griddy) before changing to Champion. ”

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Champion Energy Services responds October 9th, 2018:

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Champion is a great energy provider

“ Good experience the entire year. I love the detailed billing assessment we receive throughout the month ”

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Champion Energy Services responds October 9th, 2018:

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Champion Energy Services meets my expectations.

“ I have no issues with Champion Energy services. I do not expect any. ”

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Champion Energy Services responds October 9th, 2018:

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Glad I changed!

“ Enrollment was easy. Love the weekly usage emails. Rates are lower than my old provider. ”

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Great Option

“ Hassle free and good service ”

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Champion Energy, solid choice for electricity needs

“ The process was simple and transparent. They send a weekly usage report which is very helpful in understanding how your energy consumption varies, by day and time relative to the outdoor temperatures. The billing services is easy to understand and straightforward. ”

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Champion Energy

“ I did a price comparison utilizing EFL's and my historic energy usage. Champion Energy's rates and breaks matched well with my profile giving me the most energy at the lowest possible price. So far the costs are tracking to my estimates and that means I am saving money each month. This makes me happy and a little richer.
I have not seen any promotions and don't expect any so I could not give that category a 5 star. But, if one comes along Champion should get the 5th star. ”

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Excellent provider

“  ”

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Excellent service

“ Love the fact that in the year i was with them i had zero issues. Prices are also excellent. Not the cheapest but most of the time you get what you pay for. ”

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Excellent

“ For a 50.00 bill credit upon sign up, use promocode SMorton10614.
Champion is a great company.
Excellent customer service and great energy rates.
Been with them over two years and am staying with them. ”

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Happy customer

“ Champion energy was great , bill was much lower them with my past electric co. ”

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Champion Energy Services responds September 19th, 2018:

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LOVE!

“ I have been with Champion Energy now since 2015 and I can honestly say I have never been happier with an electric company. I receive weekly usage reports so I can adjust my thermostat according to what my usage is. I also like the graph they provide in the report so you can see your hourly usage and what time of the day you used the most electricity. Most importantly, they offer online payments which is very convenient. ”

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Champion Energy Services responds September 19th, 2018:

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Maybe I should have stayed with Champion

“ I found Champion on PowerToChoose two years ago when we moved to Texas. They got great reviews and offered competitive rates. The customer experience was really good - I always knew what was going on with my account, there were no surprises or glitches along the way. When renewal time came around this year, the rate increase was pretty substantial, which was to be expected to some extent because everyone's rates are rising. I cross-shopped and found another company that beat Champion's rate by a significant margin, so I switched.

Suffice it to say the customer experience with the new company hasn't been nearly as good as it was with Champion. Not everybody makes it as easy to business as they do. Don't take this for granted - it is possible to take a big step backward in this area by switching to another provider.

Rates still matter but, looking back, I'm much closer to indifferent on whether or not I should have renewed with Champion. Staying with them would have cost more and would also have avoided some headaches. If you're considering Champion and their rates are close enough for your liking to the cut-rate providers, there is definitely a case for choosing them. If they just made the renewal offer a little more attractive it would have been a no-brainer. ”

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Champion Energy Services responds September 19th, 2018:

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Outside salespeople

“ Champion hires other companies to go door-to-door, selling their services. The person who signed us up told my mom that she should be getting a discount of up to 40% because she is over 70 and that she could get the discount after her first full bill if she signed a 36 month contract. The only discount that Champion offers is a 10% and that is only on a 24 month contract. They took the person's information, but as he does not work directly for them, I doubt that there is anything they can really do. Personally, I felt that they could have offered her the 10% discount at least for the 24 months, but her contract is too long. On top of all of that, her bill was actually $70 higher than with her original company. We're stuck for 35 more months, and then we are out of here. Champion made no effort to make things right, and they should and could have done better. ”

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Good service good company!

“ The best customer service ”

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Fine

“ No concerns, easy to work with ”

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Great company

“ Used them a few years ago and was very pleased with the service ”

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Fabulous weekly notifications of usage and expected costs.

“ Fabulous weekly notifications of usage and expected costs. ”

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Champion has been an excellent company

“ My overall experience with Champion Energy has been excellent. The company gave me a very competitive electricity rate. Their on line services were easy to use & they provide a weekly upadate on energy usage with a projected monthly consumption & estimated monthly cost. ”

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Champion Energy Services responds June 1st, 2018:

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No surprises

“ As advertised ”

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Very impressed with Champion Energy

“ I was looking for an electric service provider for a house that I purchased in Houston. I needed a provider quickly, who offered competitive rates, quick connection time, and e-billing. Champion Energy Services was among the lowest kWhr costs that I found, had my service connected within 30 hours, provided weekly usage reports (with monthly projection), paperless reports, e-billing AND -- because I had service history in the state -- NO DEPOSIT!! ”

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Champion Energy Services responds June 1st, 2018:

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Very reliable

“ No issues. Recommended! ”

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Champion Energy Services responds May 24th, 2018:

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Still my choice!

“ Had good all around service..liked the weekly energy usage review and trend! ”

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Champion Energy

“ Very happygreat service, no gimmicks...lowest rates ever. ”

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New customer. Just got my first bill. Very happy so far. You can get $50 credit if you want...

“ I switched from another Texan electricity company who made one set of plans for new members and a much higher plans for existing members.

Champion Energy sent me a $50 promo for LED bulbs, offers a $50 credit for any new referrals (the referral also gets $50 credited to their first bill), and their communication has been excellent.

Every week they send an email containing a chart of my previous and current electricity usage, along with the related temperatures for those days/nights, plus they project how much your estimated bill will be for the month.

This level of communication has been a drastic difference from my old provider who offered none of this.

I hope that after my 2yr contract expires they continue to offer the same prices to me as a current customer as they did a new customer. ”

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Champion Energy Services responds May 24th, 2018:

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Great!

“ Had no issues with champion. Quick and easy billing, simple to start/renew/find information on my services. They send a weekly summary with a comparison to the previous weeks usage, and an estimation of your monthly bill based on your trends, and several other tools if you click around! ”

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Champion Energy Services responds May 1st, 2018:

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Fair rates

“ The rates are a fair deal but the early cutoff rate is to high.Customer service was not that great. ”

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Champion Energy Services responds May 1st, 2018:

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Happy Customer

“ Very easy to transfer to provider and all questions were answered promptly. ”

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Champion Energy Services responds May 1st, 2018:

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poor service

“ Switched a few months back, nearly 7 months now. They cannot get my bill right, they keep apologizing but nothing happens. Of course the bill is too high, they don't seem to ahve any hurry in fixing the billing. ”

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Champion Energy Services responds May 1st, 2018:

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Great service with great price

“ It was very easy to switch and the price is very satisfactory. So happy to know I have this price locked for 2 years and I hope i'm able to get just as good a deal when that happens. Paying online is easy and I like the weekly usage report I get for our electricity. Makes the upcoming bill expected and less of a shock. Very happy with Champion Energy Services. ”

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Champion Energy Services responds May 1st, 2018:

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Great Company and Great Service

“ So far, so good. I just started with Champion Energy and I am very happy with their price and service. They give me a weekly update on usage, which is nice when you are on a budget. ”

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Champion Energy Services responds May 1st, 2018:

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Energy savers!

“ No hidden charges, simple and quick transaction ”

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Champion Energy Services responds May 1st, 2018:

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Best Provider

“ I have had Champion Energy Services as my electricity provider for the past 4 years. They have multiple rate plans such as free weekends or free nights. Very affordable. ”

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Champion Energy Services responds May 1st, 2018:

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One Month Experience

“ So far we are happy. ”

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Champion Energy Services responds May 1st, 2018:

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Excellent

“ I highly recommend Champion Energy.
Energy rates are awesome and excellent customer service.
I switched from a different local provider and saw the savings in my bill immediately and over time. Mobile app is easy to use as well.
I highly recommend Champion. ”

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Champion Energy Services responds May 1st, 2018:

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Champion Service

“ Except for paying the bill, I expect my relationship with a service provider to be completely uneventful. I should be able to take it for granted that it will provide the energy I need when I need it. Champion does not disappoint. I am very pleased with my service. ”

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Excellent service / fair prices

“ Easy, fair rates, great service ”

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We selected Champion Energy for its great reputation. From our experiece so far, it's earned.

“ I could not imagine a better experience and appreciate the weekly energy usage reports and the ability to manage our account online. ”

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Worst systems I have seen in 50 years

“ After being with champion for two months (starting Jan 2017) A new property was being developed a mile down the road and in the process of them trying to get power ... our power was shut off for days!!!

When I tried to call champion, it was impossible to get a hold of someone and then took them days to get it figured out

they explained that it was because of human error and due to addresses and such and promised to make it right with us ... but we've never seen one penny of reimbursement for losses

In that process They started a second account for us and said they would have to delete the old account... everything was fine as long as we were going along under contract

After calling over 30 times in the last weeks to find out about a notice that was sent to a five year old email address that had to picked up out of Oncore's digital archives, the customer service person said well I see your current email address
(Which is the correct one and he could explain how they got the old address and why the notification for going out of service was sent to that address that was not given to them by us in the first place

Since he was the first person we had gotten a hold of after all those calls and 27 minutes on the phone he told me he would have to have someone call me back. I said I rather stay on the line and he said he was sorry but he could not do that and HUNG UP ON ME. Wow!!!

I highly doubt that I'll get a callback...

The young man said since we are out of contract we would be paying nearly double for our electricity and Said he cannot backdate it to when the contract ended a week ago.

Wow again!!!

So the longer they wait to get a hold of me and resolve this they will continue to charge me double for my electricity

this is outrageous... I don't know what you would actually call this it's not extortion... it seems somewhat like I'm being hijacked or held hostage but however you slice it it's incredibly poor customer service.

Call the Texas utilities commission tomorrow when they open back up ...

By the way I think this is the second review I have done in my life.

I remained calm on the phone and was just trying to get this resolved ... Wasnt upset with the guy... just asked if he could put a supervisor on the line... but clearly being calm and kind doesnt work with these folks. ”

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Champion Energy Year in Review. Zero Stars.

“ I have been using Champion energy for a year now, and I cannot wait for my contract to be up so that I can switch.
I live alone, in a tiny, one bedroom apartment. My daily usage is of some lights, a TV and a computer.
My first two months the bills were around $80 which seemed fair. Then the bills started to climb and by mid july, my bill was around $140. I called to ask why that was, because my AC doesn't work and my usage patterns hadn't changed. And to ask why the weekly reports said differently, with many odd energy spikes happening at night when I was asleep. The woman on the phone, Katherine, exasperatedly told me it was because it was summer or that it "must be my fridge" and tried to wrap up the call asking if "there was anything ELSE she could help me with". I told her there had to be a mistake and asked if there was any way to check. She said they could send someone to check the meter but that's it. I said thank you and she just hung up.
Two weeks later I got an email saying the meter was fine and nothing else.
In september I got an email welcoming me and saying I was enrolled, as if I hadn't been for six months.
Then even when the temperature started to drop, my bills stayed high with odd usage spikes even when I wasn't home. Until this month, one month before I would need to renew my contract, my bill is going to be $250.
In this same city, my sister's four bedroom house with a pool costs half that.
I have no idea how this company has such good reviews. ”

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Great Company

“ So far I am very pleased with a service that I have received and the pricing that this company offers. ”

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Switching made easy

“ Very easy transition. Previous provider allowed rates to become very uncompetitive without ever offering a competitive altrnative. Champion provided a competitive rate, and had good reviews making this a low risk switch. ”

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Champion Energy Honest review

“ Been using Champion Energy for 3 years and I must say that I am highly satisfied with the service I am getting. My friends and I compared our electricity bill and to my surprise my bill is the lowest even they have FREE WEEKEND Electricity. And now they would like to switch to Champion Energy. I chose Champion for so many reasons. First, they have a great customer service! They assisted me throughout my application and I got a response right away on my queries even though we communicate only through email. I gave them the date of my move-in in my apartment and I got electric connection without any problem. Their billing is so easy to comprehend and you have a choice to receive it thru email or hard copy. They provide customers a weekly report of the electricity usage so customers will know and can budget their electric bill in a month. Other electric companies will charge customers for a fee if you don't reach their required kwh usage. With Champion, I enjoyed the rates even though I am just using 393Kwh per month. There's NO HIDDEN OR OTHER CHARGES - customers only pay for the electric usage, Oncor charges and the Taxes. I did refer friends to use Champion and they are happy using it. And I would continue recommending it to others. I'm just glad I made a right choice and hope you'll do the same too! They are really a Champion in terms of providing electricity! ”

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Oscar in Customer Service - Excellent Service

“ The young man that waited on me today was very professional, friendly, knowledgeable and a big asset
For your company. Its employees like Oscar that promote your business. If you give merit raises or just
A plain raises he deserves one. Im sure he is the same with every customer. Thank you ”

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Deceptive and Harrasing

“ When first signing up for Champion energy I was quoted a price and my bill was fine, that is for the first six months. Then suddenly my bill increased and doubled with no explanation. I decided to cancel my service after paying my final bill and have since been harassed via email and phone by Debbie Mulefu for what she is saying is an early termination fee. I never agreed to extend my service and its too bad that they are being given such a high rating. I believe that too is rigged and a lie. Apparently Debbie is unaware that once a consumer request that the company discontinue calling and emailing them it becomes harassment. Hopefully this email will make this clear or the $150.00 fee that they are trying to charge me will be paid ten times more to me for harassment. I have reported the company to the BBB and suggest everyone else do the same to ensure that these companies are transparent to consumers. ”

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Waxahachie home

“ Low cost, efficient usage updates via email. ”

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2nd year customer

“ This is our 2nd year using Champion Energy. Our apartment is roughly 1000sqft (3bed/2bath) and we run the ac constant. We keep it around 75 degrees and our bill ranges from 90-110(ish) in the hot months. In the cold months it def starts to drop bc we rarely need the heat on and we like to keep the windows open. So Id say maybe 60ish max in the winter.

Ive never had an issue with the company. Ive never had to contact customer service as pretty much everything can be answered/accomplished on their website. But 5 stars for website functionality. Always able to use bill pay w/ no issues.

Overall, Id recommend this company ”

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Champion Energy Services responds November 10th, 2017:

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Weird

“ I called them to get a rate, decided to go with Cirro, but got a bill for 4.95 that said I owed them 1days fee. I didnt pay it. ”

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Champion Energy Services responds October 20th, 2017:

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Busted

“ I had my electricity off all day yesterday, according to my activity and how much it cost, it was the same as previous days. They say they give you ten dollars to sign up which translates as we are going to actually keep ten dollars of your money and you cant touch. ”

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Champion Energy Services responds October 20th, 2017:

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2 years with them and still stoked on them! business account

“ I saw a billboard sign while we were looking for a new building in 2015 and when I decided to start shopping prices, I normally have my few I hit up and added them to it once I saw their reviews...
been stoked with them from day one, love the weekly updates on usage and everyone has been very nice from the start.
Our contract ran out this year and they rang me up and offered me a better price to stay! but I still had to shop the prices... I have to prove to my CFO they still have better pricing than others....and they did! ”

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Champion Energy Services responds October 13th, 2017:

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Smooth and Painless

“ The title says it all. I've had zero issues with the switch. Reliant was really poking my eyes out. I am very happy with the switch. Champion was not the least expensive, but I had read about other customers awesome experience and went with a company I thought would treat me right if I had any problems. ”

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Champion Energy Services responds October 6th, 2017:

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Highly recommended

“ Set up with super easy, it's super affordable, haven't had any issues yet! ”

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Champion Energy Services responds September 29th, 2017:

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No complaints. No Stress.

“ I have had no issues with Champion Energy. It is obvious they win their customers with good service and no shady business. I've renewed with them even if it meant losing another bonus offer because I don't want to deal with other people. ”

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Champion Energy Services responds September 29th, 2017:

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Worst electricity company ever

“ I should of know I was gonna have problems the first day they told me my service was gonna start on the "18" and when the 18 came up there was no service, when I called they told me there was no transaction or notes on my non existing account. I've made payments through them, not the automated system, through THEM! and the following month I have a pending bill for last month, I check my bank account and there is nothing drafted. Even tho they specifically said the payment was processed! And when I ask they just say "there is no notes about that" ”

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Champion Energy Services responds September 22nd, 2017:

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Good prices and very helpful

“ They did a good job. No complaints or issues as of yet ”

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Champion Energy Services responds September 22nd, 2017:

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Happy customer

“ we are military and needed to have electricity for a rental house that we were getting ready to sell, Champion
Energy worked with us and was very accommodating. Quick and professional service. ”

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Champion Energy Services responds September 22nd, 2017:

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Great company with great discounts

“ I love their weekends free program! I haven't had any issues with them! ”

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Champion Energy Services responds August 22nd, 2017:

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Changed billing with no warning

“ When I initially signed up the price was great and then without any notice my bills doubled. The rate was changed and I was never notified. Lost my trust in this company ”

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Champion Energy Services responds August 22nd, 2017:

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Great company

“ I have had four different electric companies since we had competition. and Champion is by far the best. They have great rates been treated fairly and except to renew my contract never needed to contact customer service but when I did they were friendly courteous and helpful. From my experience so far this is a geat company and highly recommend them ”

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Champion Energy Services responds August 22nd, 2017:

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Don't be fool with free weekends, more expensive comparing to TXU

“ So expensive comparing to TXU. Whatever they promises, they need to know the total cost must be lower than other providers to keep customers stay with them or they will lost a customer for life. ”

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Champion Energy Services responds August 25th, 2017:

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Excellent Company

“ I switched to Champion a year ago from another power company who was way too expensive and not so good customer service. Different plans to choose from and excellent customer service. ”

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Champion Energy Services responds June 30th, 2017:

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Likely to Recommend :

Bad customer service

“ Bad experience regarding the offers. Had to call multiple times to receive the credit that was offered. Customer reps don't understand te offers and give incorrect information ”

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Champion Energy Services responds June 30th, 2017:

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

Champion Energy Discounts!

“ Signing up with champion energy was a quick and smooth experience. ”

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Champion Energy Services responds July 28th, 2017:

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

Great company, expect to renew next year

“ Great company expect to renew next year . ”

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Champion Energy Services responds June 16th, 2017:

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

love the weekly usage emails

“ Overall great experience. They had the best rate and I have had zero problems so far. Love it! ”

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Champion Energy Services responds May 12th, 2017: