The best review categories for Titan Gas & Power are their plans and pricing, rated at 2.5 out of 5, and the order experience, rated at 2.5 of 5.
  — Ron
Great service, easy to work with
 Something I never think about is my energy cost. After doing a little research I narrowed it down to 3 companies. Titan was the best rate and easy cu... 

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Great service, easy to work with

 Something I never think about is my energy cost. After doing a little research I narrowed it down to 3 companies. Titan was the best rate and easy customer service! 

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  — Linda Phillips
Amazing People!!!
 The overall experience was great for me with Titan. They are really helping by reaching out to homeowners by themselves. Mr. Harper reached out to me ... 

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Amazing People!!!

 The overall experience was great for me with Titan. They are really helping by reaching out to homeowners by themselves. Mr. Harper reached out to me and made everything easier then ever before. 

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  — Tony
Beware
 My service contract was up and bill over doubled I called to cancel service and they never canceled it claiming that I didn't call to cancel and refus... 

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Beware

 My service contract was up and bill over doubled I called to cancel service and they never canceled it claiming that I didn't call to cancel and refused to make it right. Terrible company please if anyone interested in titan don't 

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Customer Review Summary

5 Star Reviews
 
33%
4 Star Reviews
 
0%
3 Star Reviews
 
4%
2 Star Reviews
 
4%
1 Star Reviews
 
58%
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  — Tony
Horrible company
 They claim that they have sent letter for renewal which I never received. I called to cancel service they claim I never called to cancel service and ... 

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Horrible company

 They claim that they have sent letter for renewal which I never received. I called to cancel service they claim I never called to cancel service and instead of 6 cents I was charged 16 cents which tripled my gas bill and would not make it right this company needs to be shut down. 

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12 Month Fixed Rate


$0.410
per therm
12
month term
more info

12 Month Fixed Rate


Plan Info
Term Length :  12 months
Plan Type :  Fixed Rate
Early Termination Fee :  $0
Monthly Recurring Charge :  $0.00

Documents
Terms and Conditions
Rate Plan Summary

Pricing
Rate :  $0.410




  — Tod Brunie
Rip Off Never Again!

 We had a 2 year contract with Titan. Started out at 6/kwh. For 3 months we could not figure out why our electric bills more than doubled. Checking th... 

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Rip Off Never Again!

 We had a 2 year contract with Titan. Started out at 6/kwh. For 3 months we could not figure out why our electric bills more than doubled. Checking the bill we found that the contract had expired and the price per KWh went from 6 to 11 to 13 then to 16 per KWh. When I cancelled thru Ohio Ed then Titan had the guts to call me and see if I wanted to renew. Stay away from this company unless you have money to throw away. 16 per KWh...what did they do?... run an extension cord from Texas to my house? 

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This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Titan Gas & Power

Our analysis of Titan Gas & Power

Titan Power and Gas was licensed by the Pennsylvania PUC in 2016, and operates in Ohio and New York as well. As a new market entrant Titan has positioned itself as a PA Electricity provider that features easy to understand rates. And by and large they are. Titan's Fixed rate plans found on PA Power Switch are under PP&L and PECO's Price to Compare rates. You should recognize that Titan does charge a $5.95 monthly base fee that adds .075 cents per kWh to your rate at 800kWh/ Month. At this point we have limited reviews for them and have ranked them at 2.9 stars.

  — Warren Bittner
AWFUL....AWFUL...RUN the other way
 Once my plan ended (I thought I had it for an additional 3 months) I was charged 4 times the amount I should have been. DO NOT USE THEM!!! 

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AWFUL....AWFUL...RUN the other way

 Once my plan ended (I thought I had it for an additional 3 months) I was charged 4 times the amount I should have been. DO NOT USE THEM!!! 

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24 Month Fixed Rate


$0.365
per therm
24
month term
more info

24 Month Fixed Rate


Plan Info
Term Length :  24 months
Plan Type :  Fixed Rate
Early Termination Fee :  $0
Monthly Recurring Charge :  $0.00

Documents
Terms and Conditions
Rate Plan Summary

Pricing
Rate :  $0.365




Ohio Energy Ratings

score for Titan Gas & Power:


( 3.1 / 5 )
See how ratings work
All Providers Ranked From High To Low
  — Britney
Titan explained everything
 My account was switched over to Titan Gas and Power and I was furious! I never signed up for them. I called as soon as I realized and found out that m... 

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Titan explained everything

 My account was switched over to Titan Gas and Power and I was furious! I never signed up for them. I called as soon as I realized and found out that my account was rolled over by the electric company and NOT Titan. The utility does this when you are on the consumer plan? Titan gave me the choice to officially sign with them or to go to some one else. They even let me know the prices of thier competition. I received a letter from the utility a few days later explaining what happened. I decided to stay with Titan. The rate is lower and they were so nice to explain what happened. 

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  — Thrash
Horrible
 After canceling service with no mention of a cancellation fee the charged $310 and sent it to collection just a very deceptive company. Ps rated are ... 

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Horrible

 After canceling service with no mention of a cancellation fee the charged $310 and sent it to collection just a very deceptive company. Ps rated are horrible after your first year. Say nooooo.... 

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  — Britney
My bad
 At first I was really upset that my rate went up. I contacted Titan and spoke to a young lady named Shay. She took the time to explain to me what happ... 

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My bad

 At first I was really upset that my rate went up. I contacted Titan and spoke to a young lady named Shay. She took the time to explain to me what happened. It was my fault, I let my contract expire and that is why my rate went up. Titan was able to get me a rate that was close to what I had before. 

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  — Ava
Very Happy with Service
 We decided to switch to Titan Gas And Power when we moved in May of 2017 and we are extremely pleased with our choice. Their online customer service i... 

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Very Happy with Service

 We decided to switch to Titan Gas And Power when we moved in May of 2017 and we are extremely pleased with our choice. Their online customer service is excellent. Their rates are awesome compared to our previous supplier. Now our bill is $125 in the summer as opposed to nearly $300!!! Customer service has been easy to work with as well you can call or email. We have called 3 times. First to set up the account, Second to add a location and Third for a quick billing question, and they are always polite. So far, we are very happy with Titan Gas And Power and how easy it is to work with him. I recommend them. 

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  — Rick Gallagher
Deceptive rip-off artists
 Was on a 12 month contract for electric service. The contract expired and without informing me they increased their rate to $.15.17 per KWH. Since the... 

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Deceptive rip-off artists

 Was on a 12 month contract for electric service. The contract expired and without informing me they increased their rate to $.15.17 per KWH. Since they have my address why didn't they contact me? They said they called and were hung up on. Do you know how many robo calls about gas and electric we get every week? They should have emailed or written me to say the contract had expired and the month to month rate would be the 15.17 rate but no they billed at the higher rate. Very poor business practice. I cancelled their service today! 

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Find Natural Gas Plans in Ohio:


  — HARP
GOOD SERVICE
 YES 

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GOOD SERVICE

 YES 

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36 Month Home Natural Gas Plan


$0.414
per therm
36
month term
more info

36 Month Home Natural Gas Plan


Plan Info
Term Length :  36 months
Plan Type :  nonrenewable
Early Termination Fee :  $150
Monthly Recurring Charge :  $0.00

Documents
Terms and Conditions
Rate Plan Summary

Pricing
Rate :  $0.414




  — W Family
They Give a Decent One Year Rate and then Double it

 They gave us a descent rate for a one year contract. Then when our contract expired the increased our rate over double. They do not let you know thi... 

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They Give a Decent One Year Rate and then Double it

 They gave us a descent rate for a one year contract. Then when our contract expired the increased our rate over double. They do not let you know this or give you a chance to sign a new contract. This is by far the worst electric supplier we have ever had. 

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  — Doug
Titanowe 364.00.
 Titan claims they have my signature on file and I owe them $364.00. WTF. the address doesn't isn't even one of my homes!!!!! WTF 

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Titanowe 364.00.

 Titan claims they have my signature on file and I owe them $364.00.
WTF. the address doesn't isn't even one of my homes!!!!!
WTF 

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  — Steve Lamb
Charged double when contract was over
 Had no idea contract was over until I was billed twice as much for electric used. Criminal actions and I hope whom ever does this to anyone is aware t... 

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Charged double when contract was over

 Had no idea contract was over until I was billed twice as much for electric used. Criminal actions and I hope whom ever does this to anyone is aware that the have a place waiting in hell for them! No excuse for this way of conducting business period 

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  — Katherine
Ripped off by Titan energy and gas supplier.
 I was contacted by phone from Titan electric gas supplier telling me that they could give me a good plan and keep my rate good what's the electric I a... 

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Ripped off by Titan energy and gas supplier.

 I was contacted by phone from Titan electric gas supplier telling me that they could give me a good plan and keep my rate good what's the electric I also had my regular supplier Penelec. So I went with Titan Gas and Electric I had to stay with them for the full year in order to keep the rate they were giving as I kept my bills and have them still a very displeased once I started searching my bills and the charges that Titan electric and gas supplier their rate was more higher then Penelec First Energy was much a better rate I was being doubled build and they're not going to say I have not because I paid higher on Titan Electric and Gas along with Penelec First Energy made my bills so much higher then it should have been and I had complain to Penelec and finally got out of Penelec. By taking on suppliers your bill will go up higher this is not right and I want something done they have caused my bill to go up higher and now I'm having difficulty and I need someone to help me with this situation. I was better to stay with the original company Penelec First Energy then to stay with the Titan electric and gas supplier. I don't think it's right when you're low income and paying that high rate. I have noticed since if you put suppliers on your bill your bill is going to go out of control you are better off with who you're supplier is in your hometown then to put other suppliers on your bill and they lie to you and tell you they're going to keep the rate good low in the rate is not low and not fixed as they say and it's more higher their rate compared to the rate of your regular Hometown Electric Company I just know by looking over my bills of how long I had Titan they had ripped me off and they have caused me debt and I can't afford this and I'm getting way upset over the electric cost and neither company wants to help is I've already confronted Titan I've already confronted First Energy and they never tell you until it's too late until you catch the mistake they made and it was a mistake to even put Titan electric and gas on my bill I want my money back on my bill to pay off the high rate they charged I didn't ask for this and this should have never happened that way. 

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18 Month Home Natural Gas Plan


$0.462
per therm
18
month term
more info

18 Month Home Natural Gas Plan


Plan Info
Term Length :  18 months
Plan Type :  nonrenewable
Early Termination Fee :  $150
Monthly Recurring Charge :  $0.00

Documents
Terms and Conditions
Rate Plan Summary

Pricing
Rate :  $0.462




  — Charlotte
Thank you Shay!!!

 At first I was only going to do a 1 star review but, after speaking with an agent, they were able to correct my rate and renew me at an even better on... 

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Thank you Shay!!!

 At first I was only going to do a 1 star review but, after speaking with an agent, they were able to correct my rate and renew me at an even better one. Big thanks to Shay for fixing my account. She took the time to explain to me what happened. 5 stars 

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  — Carlos Ramirez
helpful customer service
 We have been with Titan for a few years now and never had an issue. Today we renewed our contract for a rate that is even lower than what we had. I sp... 

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helpful customer service

 We have been with Titan for a few years now and never had an issue. Today we renewed our contract for a rate that is even lower than what we had. I spoke with Jessica on the phone and she was extremly helpful. I'm shocked to see all of these reviews. 

Plans, Rates, and Promotions :

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Likely to Recommend :
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  — Ralph Parks
BEWARE
 BEWARE !!!! When your contract runs out they will double your current bill ,So beware of when your contract runs out ,,or you will be sorry !!! 

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BEWARE

 BEWARE !!!! When your contract runs out they will double your current bill ,So beware of when your contract runs out ,,or you will be sorry !!! 

Plans, Rates, and Promotions :

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  — Disappointed In PA
Ripped off in PA
 We had Titan call us that our contract was expiring, and that we could find someone else to sign up with. we didn't do anything to find another suppl... 

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Ripped off in PA

 We had Titan call us that our contract was expiring, and that we could find someone else to sign up with. we didn't do anything to find another supplier - we were ok with Titan Gas and Power since they were already a decent price. Now we've received our recent bill from Penelec/Titan and our bill has doubled (regarding Titan's portion) from Jan 2018 to February 2018. So, after reading some reviews on this website, we find out that if we would have signed a CONTRACT with Titan, we would have stayed at the previous rate. We stayed with them, thinking everything was fine, but then find out the rate doubled.......Funny how they don't and won't explain that to their customers. If they would have told us these details, we would have signed a contract with them. If this is how they justify to get you to sign, why don't they tell you this in the first place. When a full time working family has to find out these details "the hard way", it's just not fair. 

Plans, Rates, and Promotions :

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6 Month Home Natural Gas Plan


$0.506
per therm
6
month term
more info

6 Month Home Natural Gas Plan


Plan Info
Term Length :  6 months
Plan Type :  nonrenewable
Early Termination Fee :  $150
Monthly Recurring Charge :  $0.00

Documents
Terms and Conditions
Rate Plan Summary

Pricing
Rate :  $0.506




  — Cindy A
Prey on elderly

 These people convinced my elderly mother over the phone that she "qualified" for lower payments and they could save her money on her bills. She switch... 

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Prey on elderly

 These people convinced my elderly mother over the phone that she "qualified" for lower payments and they could save her money on her bills. She switched and the past few months her bills are double what she normally paid. She lives on a fixed income. She spoke with her regular provider and found out what her real usage was and called Titan to complain. The told her they would refund her "only 2 months back" and she should see a deposit in her account. I told her to tell the bank to Flag any auto payments from Titan in the future. If money is not refunded we will go to the attorney generals office to file a report. 

Plans, Rates, and Promotions :

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  — Don't Trust Em
Stay away
 This company is less than reputable. After I moved my service to them I received several phone calls which were to complete my service transfer. It ... 

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Stay away

 This company is less than reputable.
After I moved my service to them I received several phone calls which were to complete my service transfer.
It was bs. They were attempts to alter my contract. 

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Likely to Recommend :
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  — Donald A. Riley
Why have my rates gone up in the last several months
 Good until the last several months. They in the last two months the rate jumped to 14.99 and gave me an $ 1100.00 bill in dec and then a $ 1900.00 b... 

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Why have my rates gone up in the last several months

 Good until the last several months. They in the last two months the rate jumped to 14.99 and gave me an $ 1100.00 bill in dec and then a $ 1900.00 bill for jan. Do not understand and cannot pay this high priced bill. Explaniation would be appreciated. 

Plans, Rates, and Promotions :

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  — Harry Shaw
Rate increase not communicated
 Had Titan for a 1 year contract. Competitive prices. Satisfied with service. When contract expired, I intended to just continue having Titan supply ou... 

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Rate increase not communicated

 Had Titan for a 1 year contract. Competitive prices. Satisfied with service. When contract expired, I intended to just continue having Titan supply our electric. However, I noticed the generation and transmission portion of my bill suddenly more than doubled, went from 5.8 cents/KWh to 12.25 cents/KWh. I called and found if I sign up for another year it drops back to 5.79 cents/KWh, which I did. However now I am saddled with a couple of months of significantly higher charges until the new contract takes effect. This is the kind of thing that just frustrates me to no end. At no time was I made aware that the price more than doubles on a monthly basis until I realized my bill was unusually high for this time of year. Remember, business goes where it's invited, and stays where it's well treated. Titan, if you want to retain customers you must treat them better than this. 

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Find Natural Gas Plans in Ohio:



12 Month Home Natural Gas Plan


$0.499
per therm
12
month term
more info

12 Month Home Natural Gas Plan


Plan Info
Term Length :  12 months
Plan Type :  Fixed Rate
Early Termination Fee :  $150
Monthly Recurring Charge :  $0.00

Documents
Terms and Conditions
Rate Plan Summary

Pricing
Rate :  $0.499





Managed Rate 12


$0.410
per therm
12
month term
more info

Managed Rate 12


Plan Info
Term Length :  12 months
Plan Type :  Fixed Rate
Early Termination Fee :  $0
Monthly Recurring Charge :  $0.00

Documents
Terms and Conditions
Rate Plan Summary

Pricing
Rate :  $0.410





OH Frontier Online Premier Gas-12


$0.510
per therm
12
month term
more info

OH Frontier Online Premier Gas-12


Plan Info
Term Length :  12 months
Plan Type :  Fixed Rate
Early Termination Fee :  $10
Monthly Recurring Charge :  $0.00

Documents
Terms and Conditions
Rate Plan Summary
Environmental Disclosure Letter

Pricing
Rate :  $0.510




Updated: 01-18-2019
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